2014 Peterbilt 320 Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 14, 2019 · 1 owner complaints analyzed

Compared with other 320 years
Not enough data 1st of 29 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2014 Peterbilt 320. That is the most of any 320 model year in the database (29 years). The most reported problem area is steering (1 complaints, 100%), typically at around 10,000 miles. There are 6 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2014 Peterbilt 320 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering1 · ~10,000 mi
Suspension1 · ~10,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering1100%10,000——
Suspension1100%10,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2014 Peterbilt 320 recalls (6)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:turn signal; exterior lighting:tail lightsJun 14, 2019 · NHTSA campaign 19V452000 · 343 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.

Fix: PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.

Engine and engine cooling:engineMay 26, 2015 · NHTSA campaign 15V309000 · 4,823 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Fix: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

Steering:linkages:tie rod assemblyFeb 24, 2015 · NHTSA campaign 15V108000 · 5,141 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Electrical systemJul 21, 2014 · NHTSA campaign 14V439000 · 1,966 vehicles

Problem: PACCAR Inc. (PACCAR) is recalling certain model year 2013-2015 Kenworth K300 and Peterbilt 210, 220, and 320 chassis manufactured March 14, 2012 to July 14, 2014. The affected vehicles may have loose fitting electrical connectors on the power distribution module which may cause the engine to shut off.

Risk: An unexpected engine shut down increases the risk of a crash.

Fix: PACCAR will notify owners, and dealers will install nylon tie straps to hold the connectors in place until the permanent remedy, a connection position device, becomes available. Both remedies will be provided free of charge. The recall began January 29, 2015. For more information, Peterbilt owners may call 1-940-591-4220 and Kenworth owners may call 1-425-828-5000. PACCAR's number for this recall is 14KWH (Kenworth), and 714-G (Peterbilt).

Engine and engine cooling:engineFeb 18, 2014 · NHTSA campaign 14V086000 · 2,019 vehicles

Problem: PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Fix: PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).

Seat beltsJan 24, 2014 · NHTSA campaign 14V013000 · 10,414 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

These are government owned refuse vehicles. The front suspension bounces so violently that the vehicle is difficult to maintain control. This occurs on roads where there seems to be no abnormality and at any rate of speed. The government entity has remained unwilling or unable to resolve this with…

Steering · received Apr 5, 2018 · NHTSA complaint 11083505

Other Peterbilt 320 years

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Frequently asked questions

What are the most common problems with the 2014 Peterbilt 320?

Owners most often report steering, suspension problems. The top one, steering, accounts for 1 complaint.

Was there a recall on the 2014 Peterbilt 320?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Peterbilt 320 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 320 model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.