2004 Pontiac Grand AM Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 15, 2021 · 293 owner complaints analyzed

Compared with other Grand AM years
Fewer complaints than other years 9th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 293 complaints with NHTSA about the 2004 Pontiac Grand AM. That ranks 9th out of 11 Grand AM model years for complaints. The most reported problem area is electrical system (140 complaints, 48%), typically at around 92,000 miles. Complaints mention 24 crashes, 7 fires, 18 injuries. There are 2 safety recalls covering this model year.

Pontiac Grand AM
1999-2002 Pontiac Grand Am photographed in Waldorf, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Pontiac Grand AM problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System140 · ~92,000 mi
Exterior Lighting53 · ~68,000 mi
Air Bags21 · ~90,425 mi
Structure20 · ~51,000 mi
Vehicle Speed Control18 · ~50,000 mi
Engine17 · ~119,000 mi
Steering15 · ~95,000 mi
Engine and Engine Cooling12 · ~61,599 mi
Power Train11 · ~82,400 mi
Service Brakes, Hydraulic11 · ~26,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System problems14048%92,000“ignition switch” (20%)$950
Exterior Lighting problems5318%68,000“turn signal” (51%)$540
Air Bags217%90,425——
Structure207%51,000——
Vehicle Speed Control186%50,000——
Engine176%119,000——
Steering155%95,000——
Engine and Engine Cooling124%61,599——
Power Train114%82,400——
Service Brakes, Hydraulic114%26,500——
Unknown or Other93%72,000——
Visibility93%76,500——
Electronic Stability Control (esc)72%108,000——
Fuel/propulsion System72%128,579——
Service Brakes72%102,000——
Suspension72%18,490——
Fuel System, Gasoline62%41,000——
Tires62%20,235——
Equipment41%128,000——
Seat Belts31%114,000——
Interior Lighting21%31,600——
Latches/locks/linkages21%60,000——
Wheels21%178,000——
Fuel System, Other10%50,000——
Seats10%41,973——
Service Brakes, Air10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 42 complaints
2003: 1200312004: 15152005: 132005132006: 12122007: 312007312008: 33332009: 182009182010: 26262011: 142011142012: 992013: 192013192014: 42422015: 262015262016: 12122017: 6201762018: 882019: 6201962020: 112021: 120211

n = 293 complaints · Source: NHTSA

2004 Pontiac Grand AM recalls (2)

Tap a recall to see the problem, the risk and the fix.

Electrical system:ignitionJul 3, 2014 · NHTSA campaign 14V400000 · 5,877,718 vehicles

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Fuel system, gasoline:storageJun 30, 2004 · NHTSA campaign 04V301000 · 2,857 vehicles

Problem: Certain passenger vehicles may have been built with a fuel tank that does not meet specification. A weld on these fuel tanks may be insufficient, resulting in a fuel leak.

Risk: Fuel leakage, in the presence of an ignition source, could result in a fire.

Fix: Dealers will inspect the fuel tank, and replace it, if necessary. Owner notification began on june 23, 2004. Owners should contact chevrolet at 1-800-630-2438 or pontiac at 1-800-620-7668.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, [redacted]) but all I got was endless automated messages. The one real person I talked to was rude and sounded…

Power Train · received Nov 15, 2021 · NHTSA complaint 11440526

On multiple occasions, i have to go through a timely security re-set procedure due to the system disabling my ability to start my car. I have read that this is a recurring issue with other car owners like mine. The vehicle is stationary when this happens. It happens at random times. *tr

Electrical System · received Jun 30, 2020 · NHTSA complaint 11331824

I was the owner of the car and someone else was driving and filed a claim. I want to know why i did not get anything in the law suit her name is [xxx] at the time she lived at [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Air Bags · received Jul 17, 2019 · NHTSA complaint 11232776

Tl* the contact owns a 2004 pontiac grand am. While driving 55 mph, the vehicle began to accelerate on its own. The contact exited the interstate and attempted to brake as the transmission made an abnormally loud sound. The contact pulled into a fuel station, raised the hood, and observed smoke…

Service Brakes · received Jun 27, 2019 · NHTSA complaint 11222967

I pulled up to a stop light and my car just shut off. I tried to start it several times but all i got was a click. The ignition isn't catching.

Electrical System · received Jun 18, 2019 · NHTSA complaint 11220910

Other Pontiac Grand AM years

← 2003 Grand AM · 2005 Grand AM →

See all Pontiac Grand AM problems by year, every Pontiac model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Pontiac Grand AM?

Owners most often report electrical system, exterior lighting, air bags problems. The top one, electrical system, accounts for 140 complaints.

Was there a recall on the 2004 Pontiac Grand AM?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Pontiac Grand AM a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand AM model years, the 2004 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.