2004 Saturn ION Air Bags Problems

Source: NHTSA · Updated Nov 2, 2025 · 52 complaints analyzed

Owners have filed 52 complaints with NHTSA about air bags problems on the 2004 Saturn ION, 6% of all complaints for this model year. Half of the reports with a mileage happened before 55,000 miles. The words owners use most often: “air bags electrical” (29% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bags electrical: mentioned in 15 of 52 complaints (29%)
  • Smd consumer: mentioned in 7 of 52 complaints (13%)
  • Writes regards: mentioned in 6 of 52 complaints (12%)
  • Deploy injuries: mentioned in 5 of 52 complaints (10%)

At what mileage do air bags problems happen?

Based on 25 complaints that reported the odometer reading.

Under 10k miles5 · 20%
10k–25k miles3 · 12%
25k–50k miles3 · 12%
50k–75k miles6 · 24%
75k–100k miles3 · 12%
100k–150k miles2 · 8%
150k+ miles3 · 12%

How serious are the reports?

Of 52 complaints, 30 mention a crash, 17 an injury.

Saturn ION air bags complaints by model year

Peak: 2007, with 65 complaints
2003: 492003492004: 522004522005: 342005342006: 612006612007: 652007652008: 120081

n = 262 complaints · Source: NHTSA

Model yearAir Bags complaintsShare of that yearMedian miles
2008 ION125%82,000
2007 ION657%66,000
2006 ION615%79,413
2005 ION346%63,053
2004 ION526%55,000
2003 ION496%80,000

When owners reported it

Peak: 2014, with 26 complaints
2004: 5200452005: 6200562006: 1200612007: 1200712008: 3200832010: 1201012013: 1201312014: 262014262015: 4201542016: 1201612018: 1201812023: 220232

n = 52 complaints · Source: NHTSA

Related recalls (1)

Air bags; electrical system:ignition:switchFeb 10, 2014 · NHTSA campaign 14V047000 · 2,190,934 vehicles

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and…

Received Jul 6, 2023 · NHTSA complaint 11530643

Airbags did not deploy

Received Jun 21, 2023 · NHTSA complaint 11528201

2004 saturn ion. Consumer writes in regards to airbag safety recall. Consumer states that they were never notified of recall and during an auto accident airbags did not deploy. *ld *tr

Received Oct 2, 2018 · NHTSA complaint 11131268
Saturn ION
2006 Saturn ION•2 Quad Coupe photographed in New Castle, Pennsylvania. Finished in Chili Pepper Red.. Representative photo; appearance varies by model year. Photo: MercurySable99, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Saturn IONs have air bags problems?

No. NHTSA has 52 owner complaints about air bags for the 2004 Saturn ION (6% of the 898 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Saturn ION air bags?

Yes: 1 safety recall list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do air bags problems start?

The median reported mileage is 55,000 miles: half of the reports with a mileage came before that.

What do owners say about air bags problems on the 2004 Saturn ION?

The most frequent phrase is “air bags electrical”, in 15 of 52 complaints, followed by “smd consumer” (7).

Other 2004 Saturn ION problems

See all 2004 Saturn ION problems or air bags problems across all ION years.