2020 Subaru Outback Visibility Problems

Source: NHTSA · Updated Oct 14, 2026 · 70 complaints analyzed

Owners have filed 70 complaints with NHTSA about visibility problems on the 2020 Subaru Outback, 8% of all complaints for this model year. Half of the reports with a mileage happened before 18,121 miles. The words owners use most often: “windshield cracked” (43% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Windshield cracked: mentioned in 30 of 70 complaints (43%)
  • Driver side: mentioned in 22 of 70 complaints (31%)
  • Without impact: mentioned in 20 of 70 complaints (29%)
  • Obstructed vision: mentioned in 8 of 70 complaints (11%)

At what mileage do visibility problems happen?

Based on 64 complaints that reported the odometer reading.

Under 10k miles21 · 33%
10k–25k miles16 · 25%
25k–50k miles20 · 31%
50k–75k miles5 · 8%
75k–100k miles1 · 2%
100k–150k miles0 · 0%
150k+ miles1 · 2%

How serious are the reports?

Of 70 complaints, 1 mention a crash.

Subaru Outback visibility complaints by model year

Peak: 2020, with 70 complaints
1996: 119961997: 71998: 71999: 419992000: 62001: 32002: 620022003: 32004: 52005: 220052006: 12007: 12009: 120092010: 32011: 52012: 420122013: 32014: 22015: 1420152016: 82017: 302018: 4120182019: 632020: 70702021: 1020212022: 262023: 32024: 120242025: 1

n = 331 complaints · Source: NHTSA

Model yearVisibility complaintsShare of that yearMedian miles
2025 Outback11%2,000
2024 Outback11%—
2023 Outback33%2,350
2022 Outback266%6,750
2021 Outback103%4,500
2020 Outback708%18,121
2019 Outback636%26,000
2018 Outback415%34,900
2017 Outback303%49,500
2016 Outback81%22,828
2015 Outback143%60,000
2014 Outback21%89,904
2013 Outback31%116,000
2012 Outback41%16,891
2011 Outback51%6,642
2010 Outback31%78,000
2009 Outback11%—
2007 Outback11%15,000
2006 Outback10%—
2005 Outback21%60,800
2004 Outback56%45,348
2003 Outback33%38,000
2002 Outback64%33,500
2001 Outback32%74,500
2000 Outback63%—
1999 Outback44%—
1998 Outback76%35,000
1997 Outback79%—
1996 Outback12%—

When owners reported it

Peak: 2021, with 28 complaints
2020: 142020142021: 282021282022: 132022132023: 8202382024: 6202462025: 120251

n = 70 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility for the 2020 Subaru Outback. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2020 Subaru Outback. The contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer…

Received Jan 14, 2025 · NHTSA complaint 11635838

The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked in the garage, the contact became aware that there was a 12-inch-long crack on the windshield starting from the driver’s side of the windshield. The contact stated that there was no impact to the windshield…

Received Dec 12, 2024 · NHTSA complaint 11630375

Rearview mirror fell off windshield with very little use. The mirror broke off a piece of the windshield, causing damage and requiring complete replacement of the windshield.

Received Nov 25, 2024 · NHTSA complaint 11627385
Subaru Outback
A 2023 Subaru Outback Limited in Magnetite Gray Metallic. 2.5-liter flat four with 182hp, 10-speed automatic.. Representative photo; appearance varies by model year. Photo: Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Subaru Outbacks have visibility problems?

No. NHTSA has 70 owner complaints about visibility for the 2020 Subaru Outback (8% of the 900 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Subaru Outback visibility?

No recall currently lists visibility for this vehicle.

At what mileage do visibility problems start?

The median reported mileage is 18,121 miles: half of the reports with a mileage came before that.

What do owners say about visibility problems on the 2020 Subaru Outback?

The most frequent phrase is “windshield cracked”, in 30 of 70 complaints, followed by “driver side” (22).

Other 2020 Subaru Outback problems

See all 2020 Subaru Outback problems or visibility problems across all Outback years.