2015 Thor Motor Coach Citation Problems, Complaints & Recalls
- Compared with other Citation years
- Not enough data 1st of 10 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2015 Thor Motor Coach Citation. That is the most of any Citation model year in the database (10 years). The most reported problem area is electrical system (1 complaints, 50%), typically at around 15,000 miles. There are 3 safety recalls covering this model year.
- 2owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 Thor Motor Coach Citation problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 50% | 15,000 | — | — |
| Structure | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 Thor Motor Coach Citation recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment:other:labels
Problem: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Structure:body:roof and pillars
Problem: Thor Motor Coach (Thor) is recalling certain model year 2015 Siesta and Citation motorhomes manufactured from September 26, 2014, through February 27, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been installed incorrectly.
Risk: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.
Fix: Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1-877-500-1020 or owners may contact Sprinter Customer Service at 1-877-762-8267.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Discovered today that the main shore electric breaker neutral was loose. From my examination the neutral bus screw was stripped and the wire was loose within the bus. This appears to be from original manufacture since the fastening screw would not loosen or tighten but was firmly stuck in the bus…
The access panel to the atwood furnace has the vents reversed so it allows rain and other debris to fall on to the electrical components of the furnace causing the system to short out. Propane is the fuel source for the heater and could lead to fire and possible explosion. This problem exists on…
Other Thor Motor Coach Citation years
← 2014 Citation · 2016 Citation →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Citation | 0 | 1 |
| 2019 Citation | 0 | 1 |
| 2018 Citation | 0 | 1 |
| 2017 Citation | 0 | 1 |
| 2016 Citation | 0 | 3 |
| 2015 | 2 | 3 |
| 2014 Citation | 0 | 1 |
| 2013 Citation | 0 | 2 |
| 2012 Citation | 0 | 1 |
| 2011 Citation | 0 | 1 |
See all Thor Motor Coach Citation problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2015 Thor Motor Coach Citation?
Owners most often report electrical system, structure problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2015 Thor Motor Coach Citation?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Thor Motor Coach Citation a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Citation model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.