2020 Thor Motor Coach Citation Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 9, 2019 · 0 owner complaints analyzed

Compared with other Citation years
Not enough data 2nd of 10 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2020 Thor Motor Coach Citation so far. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2020 Thor Motor Coach Citation recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsOct 8, 2019 · NHTSA campaign 19V714000 · 101 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Fix: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Thor Motor Coach Citation years

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Frequently asked questions

What are the most common problems with the 2020 Thor Motor Coach Citation?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2020 Thor Motor Coach Citation?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Thor Motor Coach Citation a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Citation model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.