2020 Toyota Avalon Hybrid Problems, Complaints & Recalls
- Compared with other Avalon Hybrid years
- Not enough data 8th of 10 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
NHTSA has received no owner complaints about the 2020 Toyota Avalon Hybrid so far. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 0owner complaints
- 3safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2020 Toyota Avalon Hybrid recalls (3)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Air bags:frontal; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Fix: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Engine and engine cooling
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Other Toyota Avalon Hybrid years
← 2019 Avalon Hybrid · 2021 Avalon Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Avalon Hybrid | 0 | 0 |
| 2021 Avalon Hybrid | 6 | 1 |
| 2020 | 0 | 3 |
| 2019 Avalon Hybrid | 1 | 3 |
| 2018 Avalon Hybrid | 1 | 1 |
| 2017 Avalon Hybrid | 0 | 1 |
| 2016 Avalon Hybrid | 2 | 2 |
| 2015 Avalon Hybrid | 12 | 2 |
| 2014 Avalon Hybrid | 18 | 2 |
| 2013 Avalon Hybrid | 23 | 3 |
See all Toyota Avalon Hybrid problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Toyota Avalon Hybrid?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2020 Toyota Avalon Hybrid?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Toyota Avalon Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Avalon Hybrid model years, the 2020 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.