2023 Toyota Corolla Cross Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 31, 2026 · 2 owner complaints analyzed

Compared with other Corolla Cross Hybrid years
Not enough data 2nd of 4 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2023 Toyota Corolla Cross Hybrid. That ranks 2nd out of 4 Corolla Cross Hybrid model years for complaints. The most reported problem area is forward collision avoidance (1 complaints, 50%). There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Toyota Corolla Cross Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Forward Collision Avoidance1
Service Brakes1
Visibility1 · ~2,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Forward Collision Avoidance150%———
Service Brakes150%———
Visibility150%2,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2023, with 1 complaints
2023: 1202312024: 120241

n = 2 complaints · Source: NHTSA

2023 Toyota Corolla Cross Hybrid recalls (5)

Tap a recall to see the problem, the risk and the fix.

Back over prevention:warnings:external/pedestrian alertMar 31, 2026 · NHTSA campaign 26V203000 · 73,528 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Fix: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

Air bags:frontal:driver clockspring/spiral cassette; steering:columnJan 29, 2025 · NHTSA campaign 25V040000 · 1,716 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Service brakes, hydraulic:power assist:electric:solenoid/actuator; service brakes, electric:software/programmingSep 20, 2024 · NHTSA campaign 24V708000 · 145,383 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Fix: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

Equipment:other:labelsJul 23, 2024 · NHTSA campaign 24V548000 · 33,848 vehicles

Problem: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Steering:column; air bags:frontal:driver clockspring/spiral cassetteJul 12, 2023 · NHTSA campaign 23V480000 · 152,927 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to…

Service Brakes · received Sep 25, 2024 · NHTSA complaint 11616447

The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the…

Visibility · received Dec 7, 2023 · NHTSA complaint 11559022

Other Toyota Corolla Cross Hybrid years

2024 Corolla Cross Hybrid →

See all Toyota Corolla Cross Hybrid problems by year, every Toyota model, or the Toyota VIN decoder.

Similar Toyota models

Embed this 2023 Toyota Corolla Cross Hybrid badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2023 Toyota Corolla Cross Hybrid?

Owners most often report forward collision avoidance, service brakes, visibility problems. The top one, forward collision avoidance, accounts for 1 complaint.

Was there a recall on the 2023 Toyota Corolla Cross Hybrid?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2023 Toyota Corolla Cross Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Corolla Cross Hybrid model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.