2023 Toyota Corolla Cross Problems, Complaints & Recalls
- Compared with other Corolla Cross years
- Far more complaints than other years 1st of 5 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 176 complaints with NHTSA about the 2023 Toyota Corolla Cross. That is the most of any Corolla Cross model year in the database (5 years). The most reported problem area is engine (103 complaints, 59%), typically at around 1,250 miles. Complaints mention 6 crashes, 5 injuries. There are 4 safety recalls covering this model year.
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- 176owner complaints
- 4safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Toyota Corolla Cross problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 103 | 59% | 1,250 | “put park” (35%) | — |
| Electrical System problems | 69 | 39% | 3,000 | “start stop” (32%) | — |
| Steering | 44 | 25% | 4,600 | — | — |
| Visibility/wiper | 25 | 14% | — | — | — |
| Unknown or Other | 24 | 14% | — | — | — |
| Exterior Lighting | 15 | 9% | 6 | — | — |
| Power Train | 11 | 6% | 2,250 | — | — |
| Service Brakes | 11 | 6% | — | — | — |
| Air Bags | 10 | 6% | — | — | — |
| Forward Collision Avoidance | 10 | 6% | 5,900 | — | — |
| Fuel/propulsion System | 6 | 3% | — | — | — |
| Lane Departure | 5 | 3% | — | — | — |
| Structure | 3 | 2% | — | — | — |
| Vehicle Speed Control | 2 | 1% | — | — | — |
| Back Over Prevention | 1 | 1% | — | — | — |
| Engine and Engine Cooling | 1 | 1% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | 54,000 | — | — |
| Parking Brake | 1 | 1% | — | — | — |
| Seats | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 1,000 | — | — |
| Tires | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 12,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Toyota Corolla Cross recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Electrical system: instrument cluster/panel; air bags:frontal
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Steering:column; air bags:frontal:driver clockspring/spiral cassette
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Electrical system: instrument cluster/panel; air bags:frontal
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in…
back external door handles break within a week of each other, car is quite new and has not been in a collision nor had anything fallen on the handles. Access of the back seat is difficult for this 4 door car, child too young to sit in front, so he has to sit in the back. If child needs immediate…
Rainy day, during daylight hours, wipers and lights on. Engine stalled from 35mph. Display read low steering power. Hard start by pushing brake and ignition button. Could have been terrible accident. No prior notification of battery or electrical issues
While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the…
Gauge Cluster Glare during the day. Reflection from the steering columns makes the gauge cluster completely obstructed. Known issue, many complaints across all the Corolla Cross groups. This is effecting Vehicles from 2023 models to current.
Other Toyota Corolla Cross years
← 2022 Corolla Cross · 2024 Corolla Cross →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Corolla Cross | 27 | 0 |
| 2025 Corolla Cross | 21 | 0 |
| 2024 Corolla Cross | 45 | 0 |
| 2023 | 176 | 4 |
| 2022 Corolla Cross | 47 | 2 |
See all Toyota Corolla Cross problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Toyota Corolla Cross?
Owners most often report engine, electrical system, steering problems. The top one, engine, accounts for 103 complaints.
Was there a recall on the 2023 Toyota Corolla Cross?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Toyota Corolla Cross a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Corolla Cross model years, the 2023 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.