2020 Toyota RAV4 Hybrid Problems, Complaints & Recalls
- Compared with other RAV4 Hybrid years
- About as many complaints as other years 7th of 11 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 13 complaints with NHTSA about the 2020 Toyota RAV4 Hybrid. That ranks 7th out of 11 RAV4 Hybrid model years for complaints. The most reported problem area is air bags (4 complaints, 31%). There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 13owner complaints
- 5safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Toyota RAV4 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 4 | 31% | — | — | — |
| Electrical System | 2 | 15% | 28,423 | — | — |
| Engine | 2 | 15% | 76,500 | — | — |
| Fuel/propulsion System | 1 | 8% | — | — | — |
| Hybrid Propulsion System | 1 | 8% | 53,000 | — | — |
| Steering | 1 | 8% | — | — | — |
| Structure | 1 | 8% | — | — | — |
| Suspension | 1 | 8% | 120,000 | — | — |
| Vehicle Speed Control | 1 | 8% | 53,000 | — | — |
| Visibility | 1 | 8% | 53,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Toyota RAV4 Hybrid recalls (5)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Air bags:frontal; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Fix: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Steering:electric power assist system
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Suspension:front:control arm:lower arm
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Risk: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Engine and engine cooling
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the suspension. The traction control warning light was illuminated. The contact stated that the sound was intermittent. The vehicle was taken to an unknown dealer…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at various speeds, the vehicle hesitated to maintain automotive power. The messages "PKSB Malfunction - Visit your dealer" and "Pre-Collision System Malfunction - Visit your dealer" were displayed on the instrument…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle…
Other Toyota RAV4 Hybrid years
← 2019 RAV4 Hybrid · 2021 RAV4 Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 RAV4 Hybrid | 24 | 1 |
| 2025 RAV4 Hybrid | 5 | 2 |
| 2024 RAV4 Hybrid | 1 | 2 |
| 2023 RAV4 Hybrid | 8 | 1 |
| 2022 RAV4 Hybrid | 5 | 2 |
| 2021 RAV4 Hybrid | 22 | 1 |
| 2020 | 13 | 5 |
| 2019 RAV4 Hybrid | 22 | 3 |
| 2018 RAV4 Hybrid | 15 | 0 |
| 2017 RAV4 Hybrid | 14 | 1 |
| 2016 RAV4 Hybrid | 17 | 0 |
See all Toyota RAV4 Hybrid problems by year, every Toyota model, or the Toyota VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Toyota RAV4 Hybrid?
Owners most often report air bags, electrical system, engine problems. The top one, air bags, accounts for 4 complaints.
Was there a recall on the 2020 Toyota RAV4 Hybrid?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Toyota RAV4 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RAV4 Hybrid model years, the 2020 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.