2023 Volkswagen Atlas Cross Sport Problems, Complaints & Recalls
- Compared with other Atlas Cross Sport years
- Far fewer complaints than other years 6th of 7 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 19 complaints with NHTSA about the 2023 Volkswagen Atlas Cross Sport. That ranks 6th out of 7 Atlas Cross Sport model years for complaints. The most reported problem area is engine (6 complaints, 32%). Complaints mention 1 crash. There are 6 safety recalls covering this model year.
- 19owner complaints
- 6safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Volkswagen Atlas Cross Sport problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 6 | 32% | — | — | — |
| Air Bags | 5 | 26% | — | — | — |
| Unknown or Other | 4 | 21% | — | — | — |
| Electrical System | 3 | 16% | — | — | — |
| Service Brakes | 3 | 16% | — | — | — |
| Exterior Lighting | 2 | 11% | 18,000 | — | — |
| Fuel/propulsion System | 2 | 11% | — | — | — |
| Forward Collision Avoidance | 1 | 5% | — | — | — |
| Vehicle Speed Control | 1 | 5% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Volkswagen Atlas Cross Sport recalls (6)
Tap a recall to see the problem, the risk and the fix.
Service brakes; suspension
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Air bags:sensor:occupant classification:front passenger
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Fix: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Suspension:critical fasteners
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Risk: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Fix: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Engine and engine cooling:engine:hard parts internal/mechanical
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Risk: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
Fix: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
Air bags:side/window
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Risk: A delayed air bag deployment can increase the risk of injury.
Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Daytime Running Lights Failure - 2023 Model with 82,000 miles. Found numerous instances in online forums and social media post about problem. Daytime running light doesn't work which puts at risk Yes, problem has been confirmed. No component has not been inspected. No warnings or messages. Noticed…
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was…
After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back…
Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this…
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
Other Volkswagen Atlas Cross Sport years
← 2022 Atlas Cross Sport · 2024 Atlas Cross Sport →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Atlas Cross Sport | 0 | 2 |
| 2025 Atlas Cross Sport | 24 | 5 |
| 2024 Atlas Cross Sport | 100 | 8 |
| 2023 | 19 | 6 |
| 2022 Atlas Cross Sport | 74 | 7 |
| 2021 Atlas Cross Sport | 165 | 14 |
| 2020 Atlas Cross Sport | 106 | 11 |
See all Volkswagen Atlas Cross Sport problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Volkswagen Atlas Cross Sport?
Owners most often report engine, air bags, unknown or other problems. The top one, engine, accounts for 6 complaints.
Was there a recall on the 2023 Volkswagen Atlas Cross Sport?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Volkswagen Atlas Cross Sport a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Atlas Cross Sport model years, the 2023 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.