2015 Volkswagen E-Golf Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 18, 2023 · 29 owner complaints analyzed

Compared with other E-Golf years
Far more complaints than other years 1st of 5 for complaints
NHTSA crash rating
Not rated

Owners have filed 29 complaints with NHTSA about the 2015 Volkswagen E-Golf. That is the most of any E-Golf model year in the database (5 years). The most reported problem area is electrical system (20 complaints, 69%), typically at around 13,577 miles. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Volkswagen E-Golf
VW e-Golf (VII). Representative photo; appearance varies by model year. Photo: M 93, CC BY-SA 3.0 de, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 Volkswagen E-Golf problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System20 · ~13,577 mi
Fuel/propulsion System9 · ~17,653 mi
Unknown or Other7 · ~15,000 mi
Engine5 · ~17,653 mi
Power Train4 · ~2,300 mi
Electronic Stability Control (esc)1 · ~2,250 mi
Steering1 · ~2,300 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System2069%13,577——
Fuel/propulsion System931%17,653——
Unknown or Other724%15,000——
Engine517%17,653——
Power Train414%2,300——
Electronic Stability Control (esc)13%2,250——
Steering13%2,300——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 9 complaints
2015: 5201552016: 9201692017: 5201752018: 1201812019: 4201942020: 1202012021: 3202132023: 120231

n = 29 complaints · Source: NHTSA

2015 Volkswagen E-Golf recalls (3)

Tap a recall to see the problem, the risk and the fix.

Unknown or otherMay 16, 2018 · NHTSA campaign 18V329000 · 252 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Electrical system:propulsion system:traction battery; engine and engine cooling:engineMar 7, 2016 · NHTSA campaign 16V138000 · 5,561 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

Risk: An unexpected vehicle shutdown can increase the risk of a crash.

Fix: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Air bags:frontal:sensor/control module-inactiveOct 7, 2015 · NHTSA campaign 15V627000 · 993 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

Risk: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

Fix: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error…

Fuel/propulsion System · received Dec 18, 2023 · NHTSA complaint 11560661

There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather…

Unknown or Other · received Dec 22, 2021 · NHTSA complaint 11444703

The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.

Unknown or Other · received Aug 2, 2021 · NHTSA complaint 11427386

Car was in motion on a city street and suddenly lost power. Pulled off road, waited and restarted vehicle with normal function. Evaluated at vw dealer and told the dc-dc convertor is not working properly and shutting down the motor. This part was part of a prior safety recall by nhsta, and the car…

Electrical System · received Apr 28, 2021 · NHTSA complaint 11414340

When i went to unplug my car in my garage, the charging port would not release the charger. When i looked it up online, i found that many people who owned 2015 e-golfs had the exact same problem and that none of the electrical resets would work to get the charging port to release the charging…

Unknown or Other · received Jan 9, 2020 · NHTSA complaint 11298298

Other Volkswagen E-Golf years

2016 E-Golf →

YearComplaintsRecalls
2019 E-Golf60
2018 E-Golf11
2017 E-Golf12
2016 E-Golf185
2015293

See all Volkswagen E-Golf problems by year, every Volkswagen model, or the Volkswagen VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 Volkswagen E-Golf?

Owners most often report electrical system, fuel/propulsion system, unknown or other problems. The top one, electrical system, accounts for 20 complaints.

Was there a recall on the 2015 Volkswagen E-Golf?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Volkswagen E-Golf a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E-Golf model years, the 2015 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.