2002 Volkswagen Eurovan Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 29, 2020 · 35 owner complaints analyzed

Compared with other Eurovan years
Far more complaints than other years 1st of 9 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 35 complaints with NHTSA about the 2002 Volkswagen Eurovan. That is the most of any Eurovan model year in the database (9 years). The most reported problem area is engine and engine cooling (11 complaints, 31%), typically at around 56,500 miles. Complaints mention 4 fires, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Volkswagen Eurovan problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling11 · ~56,500 mi
Electrical System8 · ~65,785 mi
Seats7 · ~104,750 mi
Engine2 · ~100,227 mi
Equipment2 · ~56,965 mi
Power Train2 · ~93,443 mi
Tires2 · ~69,000 mi
Seat Belts1
Service Brakes1 · ~130,730 mi
Service Brakes, Hydraulic1 · ~31,570 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling1131%56,500——
Electrical System823%65,785——
Seats720%104,750——
Engine26%100,227——
Equipment26%56,965——
Power Train26%93,443——
Tires26%69,000——
Seat Belts13%———
Service Brakes13%130,730——
Service Brakes, Hydraulic13%31,570——
Structure13%50,000——
Unknown or Other13%———
Vehicle Speed Control13%31,570——
Visibility13%———
Wheels13%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2007, with 6 complaints
2002: 3200232003: 1200312004: 2200422005: 1200512006: 3200632007: 6200762008: 3200832009: 4200942010: 3201032012: 2201222015: 3201532017: 2201722018: 1201812020: 120201

n = 35 complaints · Source: NHTSA

2002 Volkswagen Eurovan recalls (0)

No safety recalls are on file for the 2002 Volkswagen Eurovan.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Engine cooling fan blade fracture (EA08002) — opened Jan 4, 2008, closed Mar 14, 2008.
  • Engine cooling fan blade fracture (RQ07002) — opened Sep 5, 2007, closed Jan 4, 2008.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

****note - need more information. Contacted consumer - 8/6/20**** problem: radiator fan blades are broken and/or missing. Radiator overheated. Took to vw dealer today, and was told fan blades were broken and/or missing.

Engine · received Jul 29, 2020 · NHTSA complaint 11342095

I was driving my vehicle on the highway going approximately 70mph. My seat heater had been on for about 10-15 minutes when my passenger and i began to smell a sweet, smokey odor. The smoke was not visible at the time, but over the next 5-10 minutes the smell became more intense and there was smoke…

Seats · received Feb 13, 2018 · NHTSA complaint 11072705

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE SEAT WARMER MALFUNCTIONED AND CAUSED THE SEAT TO CATCH ON FIRE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT, HER SON'S WINTER COAT, HIS SHIRT, AND HIS…

Seats · received Jul 18, 2017 · NHTSA complaint 11006185

Sliding passenger door will not latch closed when temperatures are below freezing.

Structure · received Feb 13, 2017 · NHTSA complaint 10954338

The front passenger seat heater burned through the seat fabric. The burn-through location is on the vertical surface of the seat, mid-line, at about the lumbar height. Please refer to the attached photograph. A passenger was seated in the aforementioned seat when the burn-through occurred. The…

Electrical System · received Dec 25, 2015 · NHTSA complaint 10816208

Other Volkswagen Eurovan years

← 2001 Eurovan · 2003 Eurovan →

See all Volkswagen Eurovan problems by year, every Volkswagen model, or the Volkswagen VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Volkswagen Eurovan?

Owners most often report engine and engine cooling, electrical system, seats problems. The top one, engine and engine cooling, accounts for 11 complaints.

Was there a recall on the 2002 Volkswagen Eurovan?

No safety recalls are on file for this model year.

Was the 2002 Volkswagen Eurovan a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Eurovan model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.