2011 Volkswagen Golf Problems, Complaints & Recalls
- Compared with other Golf years
- Far more complaints than other years 4th of 29 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 110 complaints with NHTSA about the 2011 Volkswagen Golf. That ranks 4th out of 29 Golf model years for complaints. The most reported problem area is fuel/propulsion system (30 complaints, 27%), typically at around 41,000 miles. Complaints mention 4 crashes, 3 fires, 2 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.
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- 110owner complaints
- 6safety recalls
- 5NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Volkswagen Golf problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 30 | 27% | 41,000 | — | — |
| Power Train | 21 | 19% | 6,555 | — | — |
| Fuel System, Diesel | 19 | 17% | 23,280 | — | — |
| Electrical System | 18 | 16% | 28,000 | — | — |
| Engine | 15 | 14% | 54,000 | — | — |
| Air Bags | 12 | 11% | 50,000 | — | — |
| Engine and Engine Cooling | 11 | 10% | 12,100 | — | — |
| Fuel System, Gasoline | 4 | 4% | 13,922 | — | — |
| Unknown or Other | 4 | 4% | 42,750 | — | — |
| Vehicle Speed Control | 4 | 4% | 20,000 | — | — |
| Exterior Lighting | 3 | 3% | — | — | — |
| Steering | 3 | 3% | 38,000 | — | — |
| Electronic Stability Control (esc) | 2 | 2% | 60,000 | — | — |
| Structure | 2 | 2% | 34,200 | — | — |
| Service Brakes | 1 | 1% | 38,000 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 50 | — | — |
| Suspension | 1 | 1% | 50,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Volkswagen Golf recalls (6)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air bags:frontal
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Fuel system, diesel
Problem: Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. This resonance creates additional stress in the fuel line.
Risk: Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.
Fix: Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
- Air Bag Clockspring Failure (RQ17009) — opened Nov 13, 2017, closed May 4, 2018.
- Air Bag Clockspring Failure (PE15010) — opened Mar 24, 2015, closed Sep 28, 2015, led to recall 15V483000.
- Diesel Fuel Injector Line Leakage (PE11023) — opened Aug 2, 2011, closed Dec 2, 2011, led to recall 11V490000.
- High-Pressure Fuel Pump Failure (EA11003) — opened Feb 7, 2011, closed Mar 27, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The High-pressure Fuel pump failed during a routine drive at approximately 1500 RPMs. This caused an immediate loss of power while in traffic. Manage to limp the car to the nearest gas station in which the car finally died and would not start. Had to call for a tow truck. This immediate loss of…
Fuse F16 (30A) in the engine fuse plate, melted instead of breaking - causing half of the cars lights to stop functioning including turn signals and brake lights. Cannot be fixed with replacing the fuse as it was never tripped but instead the whole fuse plate needs to be replaced. No warning lights…
The wire from the alternator to the underhood fuse block is not thick enough to handle the current from the stock alternator. This causes the wire to get too hot melting the fuse block at the 30 amp fuse causing headlight issues.
Electrical Short caused catastrophic fire in engine compartment, suspected issue is a water leak due to faulty manufacturing. Leak was noted by Volkswagen repair facility and was to be inspected and repaired within 30 days
Driving on interstate at 70 mph with cruise control on when car suddenly slowed and warning lights began flashing. I slowed to 60 mph and within a minute the engine shut off and was almost rear ended by a semi truck before I could get to the shoulder of the highway. Engine would not restart and I…
Other Volkswagen Golf years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Golf | 11 | 0 |
| 2022 Golf | 81 | 0 |
| 2021 Golf | 7 | 1 |
| 2020 Golf | 6 | 2 |
| 2019 Golf | 63 | 6 |
| 2018 Golf | 29 | 6 |
| 2017 Golf | 117 | 5 |
| 2016 Golf | 85 | 9 |
| 2015 Golf | 131 | 12 |
| 2014 Golf | 12 | 5 |
| 2013 Golf | 43 | 5 |
| 2012 Golf | 48 | 6 |
| 2011 | 110 | 6 |
| 2010 Golf | 69 | 4 |
| 2009 Golf | 3 | 0 |
| 2008 Golf | 1 | 0 |
| 2007 Golf | 2 | 0 |
| 2006 Golf | 12 | 1 |
| 2005 Golf | 19 | 2 |
| 2004 Golf | 28 | 2 |
| 2003 Golf | 26 | 2 |
| 2002 Golf | 74 | 3 |
| 2001 Golf | 116 | 5 |
| 2000 Golf | 88 | 5 |
| 1999 Golf | 64 | 4 |
| 1998 Golf | 18 | 1 |
| 1997 Golf | 7 | 0 |
| 1996 Golf | 3 | 1 |
| 1995 Golf | 43 | 4 |
See all Volkswagen Golf problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
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Frequently asked questions
What are the most common problems with the 2011 Volkswagen Golf?
Owners most often report fuel/propulsion system, power train, fuel system, diesel problems. The top one, fuel/propulsion system, accounts for 30 complaints.
Was there a recall on the 2011 Volkswagen Golf?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Volkswagen Golf a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Golf model years, the 2011 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.