2023 Volkswagen ID.4 Structure Problems

Source: NHTSA · Updated Oct 12, 2026 · 60 complaints analyzed

Owners have filed 60 complaints with NHTSA about structure problems on the 2023 Volkswagen ID.4, 13% of all complaints for this model year. Half of the reports with a mileage happened before 12,800 miles. The words owners use most often: “door handle” (20% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door handle: mentioned in 12 of 60 complaints (20%)
  • Structure prevention equipment: mentioned in 9 of 60 complaints (15%)
  • Notifications numbers: mentioned in 8 of 60 complaints (13%)
  • Front passenger: mentioned in 7 of 60 complaints (12%)

At what mileage do structure problems happen?

Based on 11 complaints that reported the odometer reading.

Under 10k miles3 · 27%
10k–25k miles6 · 55%
25k–50k miles2 · 18%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 60 complaints, 1 mention a crash.

Volkswagen ID.4 structure complaints by model year

Peak: 2023, with 60 complaints
2021: 352021352022: 142022142023: 602023602024: 7202472025: 120251

n = 117 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2025 ID.414%—
2024 ID.4714%2,100
2023 ID.46013%12,800
2022 ID.41410%—
2021 ID.43510%56,500

When owners reported it

Peak: 2024, with 25 complaints
2023: 132023132024: 252024252025: 172025172026: 520265

n = 60 complaints · Source: NHTSA

Related recalls (3)

Structure:body:door:handle:exteriorSep 4, 2024 · NHTSA campaign 24V651000 · 99,064 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Fix: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

StructureDec 7, 2023 · NHTSA campaign 23V750000 · 24,025 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

Risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Fix: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

Structure:body:door:handle:exteriorMar 29, 2023 · NHTSA campaign 23V213000 · 15,989 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Fix: Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The failure involves the driver’s side door latch/lock assembly and emergency access system. Specifically, the mechanical emergency keys for the door did not function, and the door later did not fully close or seal due to two loose bolts near the lock. The vehicle is available for inspection upon…

Received May 4, 2026 · NHTSA complaint 11735544

We took this vehicle in for a previous recall for defective exterior door handle. The previous one worked fine, but was replaced do the the recall. The new handle broke within days of being installed. We have requested to have it replaced numerous times by the dealer who says that parts aren't…

Received Apr 19, 2026 · NHTSA complaint 11732232

Car is developing a paint chip even on the top of the hood since the car was purchased. According to google search, some of white and gray colored made in the USA Id4 card have the paint issues.

Received Apr 10, 2026 · NHTSA complaint 11730396
Volkswagen ID.4
Volkswagen_ID.4 in Stuttgart-Vaihingen. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2023 Volkswagen ID.4s have structure problems?

No. NHTSA has 60 owner complaints about structure for the 2023 Volkswagen ID.4 (13% of the 462 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2023 Volkswagen ID.4 structure?

Yes: 3 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do structure problems start?

The median reported mileage is 12,800 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2023 Volkswagen ID.4?

The most frequent phrase is “door handle”, in 12 of 60 complaints, followed by “structure prevention equipment” (9).

Other 2023 Volkswagen ID.4 problems

See all 2023 Volkswagen ID.4 problems or structure problems across all ID.4 years.