Volkswagen ID.4 Structure Problems
Owners have filed 117 complaints with NHTSA about structure problems on the Volkswagen ID.4 across 5 model years. The 2023 model year has the most (60). The words owners use most often: “door opened” (18% of reports).
- 117structure complaints
- —median miles at failure
- 3mention a crash
- 1mention an injury
- 4related recalls
- 16%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Door opened: mentioned in 21 of 117 complaints (18%)
- Prevention equipment electrical: mentioned in 14 of 117 complaints (12%)
- Numbers structure: mentioned in 13 of 117 complaints (11%)
- Safety risk: mentioned in 7 of 117 complaints (6%)
At what mileage do structure problems happen?
Based on 18 complaints that reported the odometer reading.
How serious are the reports?
Of 117 complaints, 3 mention a crash, 2 a fire, 1 an injury.
Volkswagen ID.4 structure complaints by model year
When owners reported it
Related recalls (4)
Structure:body:door:handle:exterior
Model years: 2021, 2022, 2023, 2024
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Fix: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Structure
Model years: 2023, 2024
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
Fix: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
Structure:body:door:handle:exterior
Model years: 2021, 2022
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Fix: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Structure:body:door:handle:exterior
Model years: 2023
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Fix: Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated…
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
The failure involves the driverâs side door latch/lock assembly and emergency access system. Specifically, the mechanical emergency keys for the door did not function, and the door later did not fully close or seal due to two loose bolts near the lock. The vehicle is available for inspection upon…
My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few…
We took this vehicle in for a previous recall for defective exterior door handle. The previous one worked fine, but was replaced do the the recall. The new handle broke within days of being installed. We have requested to have it replaced numerous times by the dealer who says that parts aren't…
Frequently asked questions
Do all Volkswagen ID.4s have structure problems?
No. NHTSA has 117 owner complaints about structure for the Volkswagen ID.4. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Volkswagen ID.4 structure?
Yes: 4 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about structure problems on the Volkswagen ID.4?
The most frequent phrase is “door opened”, in 21 of 117 complaints, followed by “prevention equipment electrical” (14).
Other Volkswagen ID.4 problems
See all Volkswagen ID.4 problems.