2013 Volkswagen Jetta Hybrid Power Train Problems

Source: NHTSA · Updated Jan 29, 2024 · 57 complaints analyzed

Owners have filed 57 complaints with NHTSA about power train problems on the 2013 Volkswagen Jetta Hybrid, 72% of all complaints for this model year. Half of the reports with a mileage happened before 80,000 miles. The words owners use most often: “move forward” (9% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Move forward: mentioned in 5 of 57 complaints (9%)
  • Motive power: mentioned in 5 of 57 complaints (9%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical power train repair on the 2013 Volkswagen Jetta Hybrid at $8,300, and half of them between $8,150 and $9,300.

Based on 6 NHTSA complaints about this problem alone that state a repair bill or quote (2016–2018), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do power train problems happen?

Based on 49 complaints that reported the odometer reading.

Under 10k miles4 · 8%
10k–25k miles2 · 4%
25k–50k miles5 · 10%
50k–75k miles10 · 20%
75k–100k miles13 · 27%
100k–150k miles14 · 29%
150k+ miles1 · 2%

How serious are the reports?

None of the 57 complaints report a crash, fire or injury.

Volkswagen Jetta Hybrid power train complaints by model year

Peak: 2013, with 57 complaints
2013: 572013572014: 152014152015: 120151

n = 73 complaints · Source: NHTSA

Model yearPower Train complaintsShare of that yearMedian miles
2015 Jetta Hybrid1100%96,000
2014 Jetta Hybrid1575%94,750
2013 Jetta Hybrid5772%80,000

When owners reported it

Peak: 2018, with 14 complaints
2013: 1201312014: 2201422015: 2201522016: 5201652017: 4201742018: 142018142019: 7201972020: 1202012021: 6202162022: 122022122023: 2202322024: 120241

n = 57 complaints · Source: NHTSA

Related recalls (2)

Power train:automatic transmission; power train:clutch assemblyDec 6, 2019 · NHTSA campaign 19V866000 · 2,167 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Risk: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

Power trainNov 14, 2013 · NHTSA campaign 13V568000 · 3,837 vehicles

Problem: Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Risk: This sudden loss of power while driving increases the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was…

Received Jan 29, 2024 · NHTSA complaint 11568521

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and…

Received Oct 27, 2023 · NHTSA complaint 11552332

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was…

Received Apr 6, 2023 · NHTSA complaint 11515747

Frequently asked questions

Do all 2013 Volkswagen Jetta Hybrids have power train problems?

No. NHTSA has 57 owner complaints about power train for the 2013 Volkswagen Jetta Hybrid (72% of the 79 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2013 Volkswagen Jetta Hybrid power train?

Yes: 2 safety recalls list power train. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do power train problems start?

The median reported mileage is 80,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix power train problems on the 2013 Volkswagen Jetta Hybrid?

Owners report a typical cost of $8,300 (half paid between $8,150 and $9,300), from 6 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about power train problems on the 2013 Volkswagen Jetta Hybrid?

The most frequent phrase is “move forward”, in 5 of 57 complaints, followed by “motive power” (5).

See all 2013 Volkswagen Jetta Hybrid problems.