2013 Volkswagen Jetta Hybrid Problems, Complaints & Recalls
- Compared with other Jetta Hybrid years
- Far more complaints than other years 1st of 4 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 79 complaints with NHTSA about the 2013 Volkswagen Jetta Hybrid. That is the most of any Jetta Hybrid model year in the database (4 years). The most reported problem area is power train (57 complaints, 72%), typically at around 80,000 miles. Complaints mention 3 crashes. There are 3 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 79owner complaints
- 3safety recalls
- 3NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Volkswagen Jetta Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train problems | 57 | 72% | 80,000 | “move forward” (9%) | $8,300 |
| Engine | 14 | 18% | 85,000 | — | — |
| Electrical System | 9 | 11% | 70,000 | — | — |
| Service Brakes | 8 | 10% | 19,901 | — | — |
| Vehicle Speed Control | 5 | 6% | 77,500 | — | — |
| Fuel/propulsion System | 4 | 5% | 93,500 | — | — |
| Air Bags | 3 | 4% | 75,500 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 76,000 | — | — |
| Hybrid Propulsion System | 1 | 1% | 98,000 | — | — |
| Steering | 1 | 1% | 111,936 | — | — |
| Structure | 1 | 1% | 10,000 | — | — |
| Unknown or Other | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 10,000 | — | — |
| Visibility/wiper | 1 | 1% | 63,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Volkswagen Jetta Hybrid recalls (3)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission; power train:clutch assembly
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Risk: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Power train
Problem: Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
Risk: This sudden loss of power while driving increases the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Air Bag Clockspring Failure (PE15010) — opened Mar 24, 2015, closed Sep 28, 2015, led to recall 15V483000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was…
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and…
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was…
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be…
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was…
Other Volkswagen Jetta Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 Jetta Hybrid | 1 | 0 |
| 2015 Jetta Hybrid | 1 | 1 |
| 2014 Jetta Hybrid | 20 | 2 |
| 2013 | 79 | 3 |
See all Volkswagen Jetta Hybrid problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
Embed this 2013 Volkswagen Jetta Hybrid badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2013 Volkswagen Jetta Hybrid?
Owners most often report power train, engine, electrical system problems. The top one, power train, accounts for 57 complaints.
Was there a recall on the 2013 Volkswagen Jetta Hybrid?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Volkswagen Jetta Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Jetta Hybrid model years, the 2013 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.