2012 Volkswagen Routan Problems, Complaints & Recalls
- Compared with other Routan years
- Fewer complaints than other years 4th of 7 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 63 complaints with NHTSA about the 2012 Volkswagen Routan. That ranks 4th out of 7 Routan model years for complaints. The most reported problem area is electrical system (39 complaints, 62%), typically at around 77,000 miles. Complaints mention 1 crash, 2 injuries. There is 1 safety recall covering this model year.
- 63owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Volkswagen Routan problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 39 | 62% | 77,000 | — | — |
| Engine | 21 | 33% | 89,015 | — | — |
| Fuel/propulsion System | 8 | 13% | 111,032 | — | — |
| Steering | 8 | 13% | 79,500 | — | — |
| Power Train | 7 | 11% | 17,000 | — | — |
| Service Brakes | 7 | 11% | 19,563 | — | — |
| Unknown or Other | 7 | 11% | 63,000 | — | — |
| Air Bags | 6 | 10% | 148,735 | — | — |
| Vehicle Speed Control | 3 | 5% | 93,500 | — | — |
| Exterior Lighting | 2 | 3% | 59,500 | — | — |
| Seats | 2 | 3% | 107,500 | — | — |
| Electronic Stability Control (esc) | 1 | 2% | 70,000 | — | — |
| Fuel System, Gasoline | 1 | 2% | 53,000 | — | — |
| Structure | 1 | 2% | 129,000 | — | — |
| Suspension | 1 | 2% | 79,500 | — | — |
| Visibility/wiper | 1 | 2% | 10 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Volkswagen Routan recalls (1)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear
Problem: Volkswagen is recalling certain model year 2012 routan vehicles, manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined.
Risk: This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on april 20, 2012. Owners may contact volkswagen at 1-800-822-8987.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Driver steering wheel airbag deployed while parking van at work. Nothing was hit just went off causing burns and wrist pain and swelling. Wife stated that the front windshield wipers started turning on randomly while driving to work and then airbag blew while parking.
My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.
At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for…
NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes…
Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause…
Other Volkswagen Routan years
| Year | Complaints | Recalls |
|---|---|---|
| 2014 Routan | 2 | 0 |
| 2013 Routan | 7 | 0 |
| 2012 | 63 | 1 |
| 2011 Routan | 175 | 0 |
| 2010 Routan | 240 | 2 |
| 2009 Routan | 294 | 6 |
| 2008 Routan | 3 | 0 |
See all Volkswagen Routan problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
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Frequently asked questions
What are the most common problems with the 2012 Volkswagen Routan?
Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 39 complaints.
Was there a recall on the 2012 Volkswagen Routan?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Volkswagen Routan a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Routan model years, the 2012 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.