2020 Volvo XC60 Problems, Complaints & Recalls
- Compared with other XC60 years
- Fewer complaints than other years 14th of 17 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 22 complaints with NHTSA about the 2020 Volvo XC60. That ranks 14th out of 17 XC60 model years for complaints. The most reported problem area is electrical system (8 complaints, 36%), typically at around 6,000 miles. Complaints mention 2 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 22owner complaints
- 6safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Volvo XC60 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 8 | 36% | 6,000 | — | — |
| Unknown or Other | 5 | 23% | 4,500 | — | — |
| Service Brakes | 4 | 18% | 6,000 | — | — |
| Engine | 2 | 9% | 52,000 | — | — |
| Wheels | 2 | 9% | — | — | — |
| Air Bags | 1 | 5% | — | — | — |
| Forward Collision Avoidance | 1 | 5% | — | — | — |
| Fuel/propulsion System | 1 | 5% | — | — | — |
| Lane Departure | 1 | 5% | — | — | — |
| Power Train | 1 | 5% | — | — | — |
| Structure | 1 | 5% | — | — | — |
| Tires | 1 | 5% | — | — | — |
| Visibility | 1 | 5% | 4,500 | — | — |
| Visibility/wiper | 1 | 5% | 17,700 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Volvo XC60 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery; electrical system:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Steering
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Fix: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Service brakes, hydraulic:antilock/traction control/electronic limited slip
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Fix: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Electrical system:wiring:fuses and circuit breakers; fuel system, gasoline:delivery:fuel pump
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Visibility/wiper; visibility:windshield wiper/washer:linkages
Problem: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Risk: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Fix: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Forward collision avoidance: automatic emergency braking; forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition
Problem: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On July 28, 2026, while driving my 2020 Volvo XC60 T8 Polestar Engineered, the vehicle repeatedly displayed âHybrid system failure â Service required,â together with the check-engine light and hybrid/battery warning indicators. The warning repeatedly reappeared while the vehicle was being…
While in service at Volvo Cars Clear Lake for Recall R103312/ Campaign 25V-179, three of four hybrid battery modules failed on installation, yet Volvo refuses to replace the entire battery. This is a covered warranty repair that has not been completed, and the car has been out of service for more…
Recall identified over a year ago during Q1 2025. Manufacturer and dealer have failed to provide appropriate updates for the repair, and no ETA has been given for repair. The only direction received from manufacturer and dealer was to not plug in the vehicle until the recall is completed. So as it…
The seal on my 2020 Volvo XC60 moonroof allowed water to leak under the floorboards. My car is only 6 years old. We had a lot of rain over a short period and I noticed the sound of water sloshing around under the floor. Nothing was wet inside the car. My Check Engine light came on as well. I took…
Volvo has failed to repair or compensate me for the NHTSA Recall 25V-179. I received a notification of te recall in a letter dated May 14, 2025. I have repeatedly visited the local dealership as well as called Volvo Customer Care. Today, in a conversation with a Volvo Customer Care representative…
Other Volvo XC60 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 XC60 | 36 | 3 |
| 2024 XC60 | 24 | 2 |
| 2023 XC60 | 54 | 5 |
| 2022 XC60 | 74 | 6 |
| 2021 XC60 | 49 | 5 |
| 2020 | 22 | 6 |
| 2019 XC60 | 36 | 8 |
| 2018 XC60 | 36 | 5 |
| 2017 XC60 | 16 | 4 |
| 2016 XC60 | 38 | 3 |
| 2015 XC60 | 47 | 1 |
| 2014 XC60 | 16 | 2 |
| 2013 XC60 | 66 | 3 |
| 2012 XC60 | 46 | 3 |
| 2011 XC60 | 36 | 4 |
| 2010 XC60 | 56 | 7 |
| 2009 XC60 | 0 | 1 |
See all Volvo XC60 problems by year, every Volvo model, or the Volvo VIN decoder.
Similar Volvo models
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Frequently asked questions
What are the most common problems with the 2020 Volvo XC60?
Owners most often report electrical system, unknown or other, service brakes problems. The top one, electrical system, accounts for 8 complaints.
Was there a recall on the 2020 Volvo XC60?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Volvo XC60 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XC60 model years, the 2020 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.