Volvo XC60 Electrical System Problems
Owners have filed 173 complaints with NHTSA about electrical system problems on the Volvo XC60 across 16 model years. The 2022 model year has the most (34). The words owners use most often: “software update” (7% of reports).
- 173electrical system complaints
- —median miles at failure
- 8mention a crash
- 9mention an injury
- 8related recalls
- 28%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Software update: mentioned in 12 of 173 complaints (7%)
- Turn signal: mentioned in 11 of 173 complaints (6%)
At what mileage do electrical system problems happen?
Based on 43 complaints that reported the odometer reading.
How serious are the reports?
Of 173 complaints, 8 mention a crash, 3 a fire, 9 an injury.
Volvo XC60 electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 XC60 | 12 | 33% | 3,000 |
| 2024 XC60 | 7 | 29% | — |
| 2023 XC60 | 21 | 39% | 350 |
| 2022 XC60 | 34 | 46% | 15,750 |
| 2021 XC60 | 14 | 29% | 18,000 |
| 2020 XC60 | 8 | 36% | 6,000 |
| 2019 XC60 | 12 | 33% | — |
| 2018 XC60 | 11 | 31% | 5,000 |
| 2017 XC60 | 5 | 31% | 13,330 |
| 2016 XC60 | 3 | 8% | — |
| 2015 XC60 | 11 | 23% | 35,734 |
| 2014 XC60 | 5 | 31% | 87,031 |
| 2013 XC60 | 9 | 14% | 59,000 |
| 2012 XC60 | 4 | 9% | 39,400 |
| 2011 XC60 | 6 | 17% | 54,963 |
| 2010 XC60 | 11 | 20% | 87,000 |
When owners reported it
Related recalls (8)
Electrical system:propulsion system:traction battery; electrical system:software
Model years: 2020, 2021, 2022
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Electrical system
Model years: 2023
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Electrical system:wiring:fuses and circuit breakers; fuel system, gasoline:delivery:fuel pump
Model years: 2019, 2020
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Electrical system:software
Model years: 2017, 2018, 2019
Problem: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Fix: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Electrical system:wiring:fuses and circuit breakers
Model years: 2016
Problem: Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
Risk: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
Fix: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.
Electrical system
Model years: 2014
Problem: Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.
Risk: Malfunctioning head lamps and/or turn signals increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.
Electrical system:wiring
Model years: 2012
Problem: Volvo is recalling certain model year 2012 s60, xc60, s80 and xc70 vehicles manufactured from may 16, 2011, through october 6, 2011. In these vehicles, the wire harness under the front seats may have not been attached properly to the seat frame. As a result, when the seats are moved to adjust the seating position, the wire harness may get pulled, causing it to disconnect.
Risk: In the event of crash, the front and/or side impact air bags may deploy improperly or not at all, increasing the risk of injury. Also, the lap belt pretensioner may not deploy.
Fix: Volvo will notify owners, and dealers will inspect and, if necessary, secure the seat wire harness. This service will be performed free of charge. The safety recall began on april 12, 2012. Owners may contact volvo cars at 1-800-458-1552.
Electrical system:software
Model years: 2010
Problem: Volvo is recalling my 2008-2010 s80, model year 2009-2010 xc70 and model year 2010 xc60 vehicles. Under certain conditions the software within the central electronic module (cem) may not send a signal to the fuel pump electronic module (pem). This missing signal to the pem inhibits the start of the fuel pump. The driver may be able to start the engine in spite of the fuel pump not being activated due to residual pressure in the fuel system. In some cases, the driver may be able to drive the vehicle a short distance at idle but then the engine may stall.
Risk: If the vehicle stalls in certain conditions, a crash could occur.
Fix: Dealers will download software to the vehicles' cem free of charge. The recall began on september 30, 2009. Vehicles in dealer's inventory will be repaired prior to delivery. Owners may contact volvo at 1-800-458-1552.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
2025 Volvo XC60 Plus B5, 23,317 miles. The driver's-side exterior mirror changes position without driver command, creating a safety risk due to an incorrect rearward/adjacent-lane view. This has already contributed to a close call when my wife drove the vehicle without realizing the mirror had…
This has happened multiple times, confirmed by the dealer that it is a know issue with no fix. While driving down the road, the digital dashboard goes completely blank. No speedometer, no fuel guage, nothing. Very dangerous when driving to not know the speed that you are travelling. Also, all audio…
The air conditioning system in my 2021 Volvo XC60 failed, blowing hot air instead of cold. A Volvo dealer diagnosed the cause as a failed A/C evaporator core and quoted $7,800 to replace it. Volvo Cars North America has declined to provide any goodwill assistance despite this being a widely…
Infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. This issue persists with Android Auto OS v5.1.7 which is an update AFTER the previous v5.0.5 credited for a…
all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. This is a huge safety concern for my family, as my wife…
Frequently asked questions
Do all Volvo XC60s have electrical system problems?
No. NHTSA has 173 owner complaints about electrical system for the Volvo XC60. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Volvo XC60 electrical system?
Yes: 8 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about electrical system problems on the Volvo XC60?
The most frequent phrase is “software update”, in 12 of 173 complaints, followed by “turn signal” (11).
See all Volvo XC60 problems.