2004 Big Dog Mastiff Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 8, 2015 · 6 owner complaints analyzed

Compared with other Mastiff years
Not enough data 1st of 6 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2004 Big Dog Mastiff. That is the most of any Mastiff model year in the database (6 years). The most reported problem area is electrical system (5 complaints, 83%), typically at around 6,500 miles. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Big Dog Mastiff problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System5 · ~6,500 mi
Exterior Lighting2 · ~12,000 mi
Power Train1 · ~4,600 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System583%6,500——
Exterior Lighting233%12,000——
Power Train117%4,600——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 2 complaints
2006: 1200612008: 1200812010: 2201022011: 1201112015: 120151

n = 6 complaints · Source: NHTSA

2004 Big Dog Mastiff recalls (5)

Tap a recall to see the problem, the risk and the fix.

Electrical systemMay 3, 2010 · NHTSA campaign 10V180000 · 1,895 vehicles

Problem: Big dog is recalling certain 2004 chopper, bulldog, ridgeback, mastiff, boxer, and pitbull motorcycles. There is a possible loose connection between the harness connector and the electronic harness controller.

Risk: This condition may cause the motorcycle to experience intermittent loss of electrical power to various components, which can lead to, among other things, a loss of headlamp function or a vehicle stall, increasing the risk of a crash.

Fix: Big dog will notify owners and dealers will repair the motorcycles free of charge. The safety recall began on may 24, 2010. Owners may contact big dog at 1-316-219-9121.

Structure:motorcycle:kickstand/center standJan 25, 2006 · NHTSA campaign 06V019000 · 9,726 vehicles

Problem: On certain motorcycles, the kickstand spring may stretch and detach from the mounting bracket or the kickstand.

Risk: This will allow the kickstand to deploy into the extended position and cause a crash.

Fix: Dealers will install a new kickstand spring free of charge. The recall began on february 17, 2006. Owners may contact big dog at 316-267-9121.

Structure:motorcycle:kickstand/center standNov 2, 2004 · NHTSA campaign 04V523000 · 4,457 vehicles

Problem: On certain motorcycles, the kickstand spring attaching stud may break off allowing the kickstand to deploy into the extended position.

Risk: If the kickstand deploys, it could cause a crash without prior warning.

Fix: Dealers will inspect and install a new kickstand unit. The recall began on december 20, 2004. Owners should contact big dog at 316-267-9121.

Steering: steering wheel/handle barApr 6, 2004 · NHTSA campaign 04V164000 · 2,098 vehicles

Problem: On certain motorcycles, a screw may become loose in the handlebar control due to the lack of a lock washer and loctite.

Risk: This could cause the throttle or front brake control to bind, which could result in a crash.

Fix: Dealers will install a lock washer and loctite. Owner notification began on april 12, 2004. Owners should contact big dog at 1-316-219-7006.

Service brakes, hydraulic:foundation components:master cylinderMar 23, 2004 · NHTSA campaign 04V137000 · 1,906 vehicles

Problem: On certain motorcycles, the piston in the rear master cylinder may have been improperly sized, which could cause the rear brakes to drag or lockup.

Risk: This could result in a crash.

Fix: Dealers will remove the piston from the rear master cylinder and replace it with a new piston. Owner notification began on april 12, 2004. Owners should contact big dog at 1-316-267-9121.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Motorcycle Stalling (RQ10002) — opened Jan 27, 2010, closed May 10, 2010, led to recall 10V180000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I bought this bike for my husband at black hills harley davidson,rapid city sd jan 2015. We had to right away get new battery,new ignition switches,we went to go out for a ride last week finally and once again headlight failure, i have found a recall on this issue, harley davidson will not repair…

Electrical System · received Jun 8, 2015 · NHTSA complaint 10724153

The electrical system had intermittent problems since the bike was new. Headlight would flicker on & off, rear tail lights flashed on & off. Nothing was found when bike was taken to local dealer for routine maintenance. Ehc module completely failed now and bike will not run. Told the replacement…

Electrical System · received Jan 4, 2011 · NHTSA complaint 10374072

Tl* the contact owns a 2004 big dog mastiff. The vehicle was included in the recall associated with nhtsa campaign id number: 10v180000, (electrical system). The manufacturer advised the contact to take the vehicle to an authorized dealer for repairs. The vehicle was taken to various authorized…

Electrical System · received Oct 21, 2010 · NHTSA complaint 10361509

2004 and other years. The ech unit. Many of these have went bad. The big dog company is not taking responsibility for this. I was hoping to get an investigation started.

Electrical System · received Mar 29, 2010 · NHTSA complaint 10322657

Tl*the contact owns a 2004 big dog mastiff. While driving 45 mph, the headlights went out. The contact pulled into a gas station and inspected the fuses and circuit breakers. After sitting, the headlights illuminated. He stated that the headlights operated intermittently. Occasionally, the high…

Electrical System · received Mar 17, 2008 · NHTSA complaint 10221433

Other Big Dog Mastiff years

← 2003 Mastiff · 2005 Mastiff →

See all Big Dog Mastiff problems by year, every Big Dog model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Big Dog Mastiff?

Owners most often report electrical system, exterior lighting, power train problems. The top one, electrical system, accounts for 5 complaints.

Was there a recall on the 2004 Big Dog Mastiff?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Big Dog Mastiff a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mastiff model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.