BMW 328I Air Bags Problems
Owners have filed 551 complaints with NHTSA about air bags problems on the BMW 328I across 15 model years. The 2007 model year has the most (105). The words owners use most often: “takata air bags” (17% of reports).
- 551air bags complaints
- —median miles at failure
- 71mention a crash
- 59mention an injury
- 14related recalls
- $1,800typical repair cost reported by owners
- 33%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Takata air bags: mentioned in 96 of 551 complaints (17%)
- Passenger seat: mentioned in 83 of 551 complaints (15%)
- Restraint malfunction: mentioned in 30 of 551 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical air bags repair on the BMW 328I at $1,800, and half of them between $1,450 and $2,050.
Based on 10 NHTSA complaints about this problem alone that state a repair bill or quote (2004–2024), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do air bags problems happen?
Based on 234 complaints that reported the odometer reading.
How serious are the reports?
Of 551 complaints, 71 mention a crash, 4 a fire, 59 an injury.
BMW 328I air bags complaints by model year
| Model year | Air Bags complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 328I | 2 | 4% | 15,458 |
| 2015 328I | 2 | 2% | 73,750 |
| 2014 328I | 15 | 10% | 58,000 |
| 2013 328I | 39 | 15% | 48,000 |
| 2012 328I | 26 | 20% | 64,500 |
| 2011 328I | 91 | 16% | 71,000 |
| 2010 328I | 43 | 28% | 89,750 |
| 2009 328I | 63 | 33% | 68,725 |
| 2008 328I | 83 | 35% | 76,000 |
| 2007 328I | 105 | 26% | 83,000 |
| 2000 328I | 35 | 31% | 96,000 |
| 1999 328I | 37 | 38% | 120,500 |
| 1998 328I | 4 | 15% | 66,000 |
| 1997 328I | 3 | 12% | — |
| 1996 328I | 3 | 10% | — |
When owners reported it
Related recalls (14)
Air bags:side/window:head
Model years: 2014
Problem: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 2014, 2015
Problem: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Fix: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012
Problem: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:side/window
Model years: 2014, 2015
Problem: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 1999, 2000, 2001
Problem: BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
Risk: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Fix: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:passenger side:inflator moduleDo not drive
Model years: 2000, 2001, 2002, 2003, 2004, 2005
Problem: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
Problem: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 1999, 2000, 2001
Problem: BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Fix: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Model years: 1999, 2000
Problem: BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Fix: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator moduleDo not drive
Model years: 1999
Problem: BMW of North America, LLC (BMW) is recalling certain 1999 323i and 328i vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata at one specific inflator production facility. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Fix: Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. Owners may contact BMW customer service at 1-800-525-7417. Note: BMW recommends that owners do not continue to drive their vehicles.
Air bagsDo not drive
Model years: 2000
Problem: BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Fix: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at [email protected].
Air bags:sensor:occupant classification
Model years: 2007
Problem: BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Risk: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Fix: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
Air bags:side/window
Model years: 1999, 2000
Problem: On certain 4-door passenger vehicles, the side air bag system could deploy in certain non-crash impacts, such as when contacting large potholes or curbs at substantial speeds.
Risk: This could cause the side air bag and head protection system to deploy without an actual side crash or impact severe enough to cause significant visible damage to the vehicle. Unexpected deployment of the side air bag could cause serious injury if the occupant's head is resting near the side air bag.
Fix: Dealers will recalibrate the central air bag control module to reduce the possibility of such a non-crash deployment. Owner notification began october 25, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
Air bags:side/window
Model years: 1999
Problem: Vehicle description: passenger vehicles. These vehicles are built with a side air bag system consisting of door-mounted thorax air bags (rear door air bags are optional), a head protection system (hps) for front occupants, a central electronic sensor and diagnostic system, left and right satellite impact sensors, and associated wiring. This system is unduly sensitive to certain non-crash impacts, such as contacting large potholes or curbs at substantial speed.
Risk: This could cause the side air bag and hps to deploy without an actual side crash. In addition, the battery safety terminal (bst) would also activate, disconnecting the starter cable from the battery. In this case, vehicle electrical system would continue to operate and the engine would continue to run, but after stopping, could not be restarted.
Fix: Dealers will reprogram the central computer control module that regulates the performance of all of the vehicle's occupant protection systems.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The drivetrain and passengerâs side air bag warning lights were illuminated. The vehicle was driven to the…
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the…
RECALL OMISSION & SAFETY DISPUTE (Case #10683843): I am reporting two documented safety defects in my 2008 BMW 328i (N51 engine) that are identical to existing Federal Safety Recalls but have been omitted from the recall VIN list for this model year. 1. AIRBAG SYSTEM FAILURE (Recall 17V-428): The…
The vehicleâs "Passenger Airbag Off" light and dashboard SRS warning lamp are illuminated. A diagnostic scan using a BMW-specific tool confirms manufacturer Fault Code 93C3 (Passenger Seat Occupancy Detector). This indicates a hardware failure of the OC3 internal seat sensor mat. Safety Risk: The…
Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"
Frequently asked questions
Do all BMW 328Is have air bags problems?
No. NHTSA has 551 owner complaints about air bags for the BMW 328I. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the BMW 328I air bags?
Yes: 14 safety recalls list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix air bags problems on the BMW 328I?
Owners report a typical cost of $1,800 (half paid between $1,450 and $2,050), from 10 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about air bags problems on the BMW 328I?
The most frequent phrase is “takata air bags”, in 96 of 551 complaints, followed by “passenger seat” (83).
Other BMW 328I problems
- Electrical System problems (683)
- Engine problems (625)
- Engine and Engine Cooling problems (467)
- Power Train problems (171)
- Fuel/propulsion System problems (128)
- Structure problems (110)
- Steering problems (105)
See all BMW 328I problems.