2014 Buick Encore Problems, Complaints & Recalls
- Compared with other Encore years
- About as many complaints as other years 6th of 10 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 4–5 out of 5 stars (varies by version)
Owners have filed 60 complaints with NHTSA about the 2014 Buick Encore. That ranks 6th out of 10 Encore model years for complaints. The most reported problem area is engine (25 complaints, 42%), typically at around 68,725 miles. Complaints mention 3 crashes, 3 injuries. There are 4 safety recalls covering this model year.
- 60owner complaints
- 4safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Buick Encore problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 25 | 42% | 68,725 | — | — |
| Electrical System | 13 | 22% | 5,770 | — | — |
| Power Train | 9 | 15% | 68,000 | — | — |
| Fuel/propulsion System | 8 | 13% | 85,000 | — | — |
| Unknown or Other | 6 | 10% | 62,000 | — | — |
| Air Bags | 5 | 8% | 49,250 | — | — |
| Service Brakes | 5 | 8% | 5,500 | — | — |
| Engine and Engine Cooling | 3 | 5% | 70,000 | — | — |
| Lane Departure | 3 | 5% | 23,176 | — | — |
| Seat Belts | 3 | 5% | 36,372 | — | — |
| Exterior Lighting | 2 | 3% | 425 | — | — |
| Steering | 2 | 3% | — | — | — |
| Vehicle Speed Control | 2 | 3% | 53,000 | — | — |
| Equipment | 1 | 2% | 50 | — | — |
| Seats | 1 | 2% | — | — | — |
| Tires | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | 90,000 | — | — |
| Wheels | 1 | 2% | 5,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Buick Encore recalls (4)
Tap a recall to see the problem, the risk and the fix.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Seats
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Fix: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Equipment:electrical
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Fix: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The car only has 54700 I am orginal owner. Drivers seat does not work, Catalytic converter, GM Service Bulletin #43210. Ask if your VIN is affected or if theyâve seen similar failures in 2014 models. This car is a lemon.
Coolant leak and cover gasket failure. Buick has been in the shop multiple times for coolant issues and leaks. Next step is for the shop to remove the entire front end to adequately repair. Constant issue and other complaint relay the same
The contact owns a 2014 Buick Encore. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen. In addition, the low air pressure warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not…
The contact owns a 2014 Buick Encore. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and replaced the 02 sensor. The vehicle was repaired; however, the check…
On March 18 , 2025 I purchased a 2014 Buick Encore with an implied warranty, the vehicle had 128,644 miles on the odometer. At the time of purchase the check light was not on and the vehicle had no visible or audible mechanical issues. Not 14 days after purchase there was a strong odor of burning…
Other Buick Encore years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Encore | 8 | 0 |
| 2021 Encore | 9 | 0 |
| 2020 Encore | 19 | 2 |
| 2019 Encore | 87 | 2 |
| 2018 Encore | 74 | 0 |
| 2017 Encore | 89 | 2 |
| 2016 Encore | 80 | 2 |
| 2015 Encore | 124 | 4 |
| 2014 | 60 | 4 |
| 2013 Encore | 52 | 6 |
See all Buick Encore problems by year, every Buick model, or the Buick VIN decoder.
Similar Buick models
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Frequently asked questions
What are the most common problems with the 2014 Buick Encore?
Owners most often report engine, electrical system, power train problems. The top one, engine, accounts for 25 complaints.
Was there a recall on the 2014 Buick Encore?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Buick Encore a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Encore model years, the 2014 has about as many complaints as a typical year, and NHTSA rates it 4–5 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.