2020 Buick Encore Problems, Complaints & Recalls
- Compared with other Encore years
- Far fewer complaints than other years 8th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 19 complaints with NHTSA about the 2020 Buick Encore. That ranks 8th out of 10 Encore model years for complaints. The most reported problem area is engine (7 complaints, 37%), typically at around 5,240 miles. Complaints mention 1 crash, 1 injury. There are 2 safety recalls covering this model year.
- 19owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Buick Encore problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 7 | 37% | 5,240 | — | — |
| Electrical System | 4 | 21% | 9,500 | — | — |
| Fuel/propulsion System | 4 | 21% | — | — | — |
| Power Train | 4 | 21% | 5,240 | — | — |
| Unknown or Other | 3 | 16% | 5,240 | — | — |
| Vehicle Speed Control | 3 | 16% | 43,357 | — | — |
| Service Brakes | 2 | 11% | — | — | — |
| Air Bags | 1 | 5% | 20,000 | — | — |
| Latches/locks/linkages | 1 | 5% | 29,000 | — | — |
| Service Brakes, Hydraulic | 1 | 5% | 77,213 | — | — |
| Steering | 1 | 5% | 20,000 | — | — |
| Tires | 1 | 5% | — | — | — |
| Visibility | 1 | 5% | 60,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Buick Encore recalls (2)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Seats:critical fasteners
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Risk: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Fix: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing. Additionally, the contact stated that there was electrical…
I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to…
Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore vehicles to…
I've been dealing with a frustrating car issue lately where my vehicle keeps stalling and hesitating during acceleration - whether I'm pulling away from a stop or trying to pick up speed on the road. After getting it checked out, my mechanic determined that the high pressure fuel pump control…
I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warning whatsoever, and the turbocharger has gone bad . Prior to the light eliminating there was nothing wrong with the suv. I was driving the suv when the check engine light came on. I…
Other Buick Encore years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Encore | 8 | 0 |
| 2021 Encore | 9 | 0 |
| 2020 | 19 | 2 |
| 2019 Encore | 87 | 2 |
| 2018 Encore | 74 | 0 |
| 2017 Encore | 89 | 2 |
| 2016 Encore | 80 | 2 |
| 2015 Encore | 124 | 4 |
| 2014 Encore | 60 | 4 |
| 2013 Encore | 52 | 6 |
See all Buick Encore problems by year, every Buick model, or the Buick VIN decoder.
Similar Buick models
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Frequently asked questions
What are the most common problems with the 2020 Buick Encore?
Owners most often report engine, electrical system, fuel/propulsion system problems. The top one, engine, accounts for 7 complaints.
Was there a recall on the 2020 Buick Encore?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Buick Encore a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Encore model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.