2015 Buick Encore Problems, Complaints & Recalls
- Compared with other Encore years
- Far more complaints than other years 1st of 10 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 124 complaints with NHTSA about the 2015 Buick Encore. That is the most of any Encore model year in the database (10 years). The most reported problem area is electrical system (30 complaints, 24%), typically at around 38,000 miles. Complaints mention 6 crashes, 2 fires, 7 injuries. There are 4 safety recalls covering this model year.
- 124owner complaints
- 4safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 Buick Encore problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 30 | 24% | 38,000 | — | — |
| Engine | 29 | 23% | 50,000 | — | — |
| Steering | 27 | 22% | 54,500 | — | — |
| Service Brakes | 20 | 16% | 18,000 | — | — |
| Air Bags | 16 | 13% | 37,100 | — | — |
| Unknown or Other | 15 | 12% | 25,000 | — | — |
| Power Train | 11 | 9% | 25,000 | — | — |
| Fuel/propulsion System | 7 | 6% | 50,000 | — | — |
| Exterior Lighting | 5 | 4% | 200 | — | — |
| Structure | 5 | 4% | 54,000 | — | — |
| Suspension | 5 | 4% | 62,850 | — | — |
| Vehicle Speed Control | 5 | 4% | 50,150 | — | — |
| Electronic Stability Control (esc) | 4 | 3% | 72,367 | — | — |
| Seat Belts | 4 | 3% | 52,000 | — | — |
| Engine and Engine Cooling | 3 | 2% | 79,000 | — | — |
| Visibility/wiper | 3 | 2% | 50 | — | — |
| Seats | 1 | 1% | 33,200 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | — | — | — |
| Traction Control System | 1 | 1% | 67,740 | — | — |
| Visibility | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 Buick Encore recalls (4)
Tap a recall to see the problem, the risk and the fix.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat belts:pretensioner; air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Equipment:other:labels
Problem: General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Risk: If the label is missing front and rear rim size information, the owner may replace the rims with ones that are an incorrect size, increasing the risk of crash.
Fix: GM will notify owners, and will send owners a corrected label, free of charge. The recall April 29, 2015. Owners may contact Buick customer service at 1-800-521-7300, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15166.
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.
Risk: The circuit board wear may cause a sudden loss of electric power steering assist, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. The recall began April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15168.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Weber road auto service replaced the engine using county PRC and out-of-pocket funds, and the newly installed used engine has an active engine oil cooler leak, creating an immediate vehicle fire and sudden engine stalling hazard. Also thereâs a leak at the ac compressor, condenser and coupler…
The turbo in my vehicle has a check engine light come on and than the engine does no act right. The repair shop that looked at car stated that the manufacture knows this is a known issue and they have not made a recall as several cars my year range has this going on. If this is a known issue why is…
Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes
The seatbelt systems light has come on in my 2015 Buick Encore.
The contact owns a 2015 Buick Encore. The contact stated that while depressing the accelerator, the vehicle hesitated before accelerating. The contact became aware of oil underneath the vehicle on the driveway, resulting in a complete loss of power. The vehicle leaked oil and lost the vehicle lost…
Other Buick Encore years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Encore | 8 | 0 |
| 2021 Encore | 9 | 0 |
| 2020 Encore | 19 | 2 |
| 2019 Encore | 87 | 2 |
| 2018 Encore | 74 | 0 |
| 2017 Encore | 89 | 2 |
| 2016 Encore | 80 | 2 |
| 2015 | 124 | 4 |
| 2014 Encore | 60 | 4 |
| 2013 Encore | 52 | 6 |
See all Buick Encore problems by year, every Buick model, or the Buick VIN decoder.
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Frequently asked questions
What are the most common problems with the 2015 Buick Encore?
Owners most often report electrical system, engine, steering problems. The top one, electrical system, accounts for 30 complaints.
Was there a recall on the 2015 Buick Encore?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Buick Encore a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Encore model years, the 2015 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.