2003 Cadillac CTS Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 9, 2023 · 313 owner complaints analyzed

Compared with other CTS years
Far more complaints than other years 1st of 17 for complaints
NHTSA crash rating
Not rated

Owners have filed 313 complaints with NHTSA about the 2003 Cadillac CTS. That is the most of any CTS model year in the database (17 years). The most reported problem area is electrical system (56 complaints, 18%), typically at around 90,000 miles. Complaints mention 29 crashes, 12 fires, 21 injuries. There are 4 safety recalls covering this model year.

Cadillac CTS
2014 Cadillac CTS photographed in Pointe-Claire , Quebec , Canada .. Representative photo; appearance varies by model year. Photo: Bull-Doser, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2003 Cadillac CTS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System56 · ~90,000 mi
Engine and Engine Cooling38 · ~66,164 mi
Exterior Lighting37 · ~68,782 mi
Air Bags36 · ~102,000 mi
Engine29 · ~83,397 mi
Steering28 · ~70,500 mi
Power Train25 · ~28,000 mi
Service Brakes, Hydraulic25 · ~74,500 mi
Vehicle Speed Control24 · ~69,000 mi
Structure22 · ~70,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System problems5618%90,000——
Engine and Engine Cooling3812%66,164——
Exterior Lighting3712%68,782——
Air Bags3612%102,000——
Engine299%83,397——
Steering289%70,500——
Power Train258%28,000——
Service Brakes, Hydraulic258%74,500——
Vehicle Speed Control248%69,000——
Structure227%70,000——
Service Brakes217%108,000——
Electronic Stability Control (esc)206%80,204——
Unknown or Other124%38,572——
Suspension114%51,000——
Equipment103%55,500——
Tires83%19,241——
Visibility83%68,782——
Fuel System, Gasoline62%25,950——
Traction Control System41%92,102——
Wheels41%116,432——
Fuel/propulsion System31%103,000——
Seats31%60,500——
Electronic Stability Control21%37,500——
Fuel System, Other21%79,000——
Service Brakes, Air21%26,000——
Back Over Prevention10%———
Seat Belts10%115,000——
Visibility/wiper10%130,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 42 complaints
2002: 1420022003: 332004: 3020042005: 132006: 920062007: 92008: 1020082009: 112010: 3220102011: 212012: 1720122013: 122014: 422014422015: 232016: 1120162017: 62018: 820182019: 62020: 320202021: 12022: 120222023: 1

n = 313 complaints · Source: NHTSA

2003 Cadillac CTS recalls (4)

Tap a recall to see the problem, the risk and the fix.

Electrical system:ignitionJul 2, 2014 · NHTSA campaign 14V394000 · 554,328 vehicles

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittingsMar 17, 2010 · NHTSA campaign 10V105000 · 139,131 vehicles

Problem: General motors has notified nhtsa of a defect in certain model year 2003-2007 cadillac cts vehicles currently registered in or originally sold in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. Some of these vehicles have a condition in which the front brake hose fitting at the caliper may corrode due to snow or water, containing road salt or other contaminants, entering and being retained in the routing sleeve. If the fitting corrodes significantly, the brake hose-tube interface may develop a leak.

Risk: The brake hose-tube interface may rupture suddenly without prior warning and increase vehicle stopping distance may occur increasing the risk of a crash.

Fix: Dealers are to replace both front brake hose assemblies free of charge. The safety recall is expected to begin during may 2010. Owners may contact cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.

Equipment:other:owners/service/other manualJul 15, 2003 · NHTSA campaign 03V250000 · 1,707,825 vehicles

Problem: Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage system." the owner's manual does not explain the meaning of the location symbols for the child restraint lower universal anchorage system.

Risk: This does not meet the requirements of the standard.

Fix: Owners will be provided with a supplement for their owner's manual. This supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. Owner notification began august 18, 2003. Owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.

SteeringMar 24, 2003 · NHTSA campaign 03V115000 · 47,835 vehicles

Problem: Some passenger vehicles have a condition in which the intermediate steering shaft bolt may be loose.

Risk: An improperly tightened bolt could loosen, resulting in separation of the upper and lower steering shafts causing a loss of vehicle control. If this happens while the vehicle is moving, a crash could result without prior warning.

Fix: Dealers will inspect for the presence of the intermediate steering shaft bolt and ensure that it is tightened to the proper specification. Owner notification began march 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Everything was really grate no problems. My brakes sounds like there is LOTS of AIR Coming from somewhere. My key ignition sometimes want turn over or easy to come out. Than the car started running hot. I've had it looked at Few times and can't seem to fix the problem. I've even brought a new…

Service Brakes · received Apr 9, 2023 · NHTSA complaint 11516158

The contact owns a 2003 Cadillac CTS. The contact stated that when driving at various speeds the vehicle would suddenly stalled and the instrument panel would illuminate. The message stating "starting disabled remove key" would display. The contact stated that they would be able to coast and…

Engine · received Jul 5, 2022 · NHTSA complaint 11472357

The computer isn’t telling the alternator to charge the battery so the batteries are being all of the way drained without anything recharging them. Beans new batteries get ruined fast.

Electrical System · received Jun 25, 2021 · NHTSA complaint 11422321

The check air bag warning keeps coming on. When brought to dealer to fix they said it was not under recall and it needs to be since others having the same issue. This is a safety issue.

Air Bags · received Sep 17, 2020 · NHTSA complaint 11355638

There is a open recall effecting this year & make although my vin says there's no recalls on my cts. I had both front brake hose assemblies fail while driving. Luckily we didn't wreck. I've since had both repaired. Curious as to know why car was not listed with open recall.

Service Brakes · received Jul 16, 2020 · NHTSA complaint 11339640

Other Cadillac CTS years

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Frequently asked questions

What are the most common problems with the 2003 Cadillac CTS?

Owners most often report electrical system, engine and engine cooling, exterior lighting problems. The top one, electrical system, accounts for 56 complaints.

Was there a recall on the 2003 Cadillac CTS?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2003 Cadillac CTS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CTS model years, the 2003 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.