2017 Cadillac CTS Problems, Complaints & Recalls
- Compared with other CTS years
- Far fewer complaints than other years 15th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 27 complaints with NHTSA about the 2017 Cadillac CTS. That ranks 15th out of 17 CTS model years for complaints. The most reported problem area is power train (9 complaints, 33%), typically at around 51,124 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year.
- 27owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Cadillac CTS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 9 | 33% | 51,124 | — | — |
| Steering | 8 | 30% | 45,000 | — | — |
| Unknown or Other | 4 | 15% | 25,000 | — | — |
| Wheels | 3 | 11% | 15,100 | — | — |
| Air Bags | 2 | 7% | — | — | — |
| Electrical System | 2 | 7% | 15,000 | — | — |
| Engine | 1 | 4% | — | — | — |
| Seats | 1 | 4% | — | — | — |
| Suspension | 1 | 4% | — | — | — |
| Tires | 1 | 4% | — | — | — |
| Vehicle Speed Control | 1 | 4% | 15,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Cadillac CTS recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Steering:electric power assist system
Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2017 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The service power steering message was displayed. The failure had occurred while the contact was in the middle of traffic. The dealer was…
The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part #…
The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.
The Cadillac CUE screen cracks and becomes unresponsive. When driving this is effecting anything related to system including navigation, radio, hvac, phone and all other functions creating a distraction to the driver that could lead to an accident. This is not the first time that this has happened…
I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin…
Other Cadillac CTS years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 CTS | 10 | 0 |
| 2018 CTS | 8 | 2 |
| 2017 | 27 | 2 |
| 2016 CTS | 31 | 4 |
| 2015 CTS | 48 | 3 |
| 2014 CTS | 146 | 6 |
| 2013 CTS | 73 | 2 |
| 2012 CTS | 65 | 2 |
| 2011 CTS | 101 | 2 |
| 2010 CTS | 67 | 3 |
| 2009 CTS | 167 | 5 |
| 2008 CTS | 175 | 2 |
| 2007 CTS | 217 | 6 |
| 2006 CTS | 269 | 6 |
| 2005 CTS | 277 | 6 |
| 2004 CTS | 224 | 6 |
| 2003 CTS | 313 | 4 |
See all Cadillac CTS problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2017 Cadillac CTS?
Owners most often report power train, steering, unknown or other problems. The top one, power train, accounts for 9 complaints.
Was there a recall on the 2017 Cadillac CTS?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Cadillac CTS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CTS model years, the 2017 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.