2002 Cadillac Deville Problems, Complaints & Recalls
- Compared with other Deville years
- About as many complaints as other years 6th of 11 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 176 complaints with NHTSA about the 2002 Cadillac Deville. That ranks 6th out of 11 Deville model years for complaints. The most reported problem area is electrical system (45 complaints, 26%), typically at around 75,500 miles. Complaints mention 20 crashes, 2 fires, 17 injuries. There are 5 safety recalls covering this model year.
- 176owner complaints
- 5safety recalls
- 0NHTSA investigations
- 20complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Cadillac Deville problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 45 | 26% | 75,500 | — | — |
| Air Bags | 26 | 15% | 82,000 | — | — |
| Engine and Engine Cooling | 24 | 14% | 43,000 | — | — |
| Steering | 18 | 10% | 66,000 | — | — |
| Engine | 17 | 10% | 96,000 | — | — |
| Power Train | 15 | 9% | 87,839 | — | — |
| Visibility | 14 | 8% | 56,769 | — | — |
| Tires | 11 | 6% | 25,943 | — | — |
| Vehicle Speed Control | 11 | 6% | 36,000 | — | — |
| Fuel System, Gasoline | 6 | 3% | 33,000 | — | — |
| Service Brakes | 6 | 3% | 100,000 | — | — |
| Service Brakes, Hydraulic | 6 | 3% | 59,464 | — | — |
| Seat Belts | 5 | 3% | 144,725 | — | — |
| Structure | 5 | 3% | 63,725 | — | — |
| Exterior Lighting | 4 | 2% | 100 | — | — |
| Fuel/propulsion System | 4 | 2% | 99,000 | — | — |
| Unknown or Other | 4 | 2% | 125,500 | — | — |
| Electronic Stability Control (esc) | 2 | 1% | 85,500 | — | — |
| Equipment | 2 | 1% | 28,500 | — | — |
| Latches/locks/linkages | 2 | 1% | 26,000 | — | — |
| Seats | 2 | 1% | 35,000 | — | — |
| Visibility/wiper | 2 | 1% | 99,000 | — | — |
| Wheels | 2 | 1% | 95,380 | — | — |
| Fuel System, Other | 1 | 1% | — | — | — |
| Suspension | 1 | 1% | 60,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Cadillac Deville recalls (5)
Tap a recall to see the problem, the risk and the fix.
Electrical system:ignition
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Fuel system, gasoline:storage:tank assembly
Problem: On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.
Risk: Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.
Fix: Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
Seat belts:front:retractor
Problem: Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
Risk: In such a crash, this could result in an increase in injury for that occupant.
Fix: Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Air bags:frontal
Problem: Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Risk: Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Fix: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
Steering:gear box (other than rack and pinion)
Problem: Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
Risk: If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
Fix: Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air…
My car was parked in my garage when the horn sounded extremely loud and would not stop i could not stop it so i took it to shop. The dealer says that airbag shorted out and shorted out the horn. They want to replace airbag and horn at a cost of $1109 was this airbag recalled?
I was going to drop off some trash bags in dumpster around the block from my house.and was parked next to it at aptments street.i put the car in park turned off engine and removed the keys popped the trunk removed trash bags closed trunk and got back in driver seat placed key in just as always real…
While driving the car will shut down and i will lose power steering and power brakes and i'm pretty sure my air bags are not working either
Takata air bag, do not know if that item is in my car but they say it is. Also like so many northstar engines there is trouble with the head gasket, and according to the hydrocarbon block test, mine must be replaced. In order to replace it, the engine and power train must be removed, at my expense…
Other Cadillac Deville years
← 2001 Deville · 2003 Deville →
| Year | Complaints | Recalls |
|---|---|---|
| 2005 Deville | 95 | 1 |
| 2004 Deville | 167 | 1 |
| 2003 Deville | 145 | 4 |
| 2002 | 176 | 5 |
| 2001 Deville | 175 | 4 |
| 2000 Deville | 225 | 5 |
| 1999 Deville | 187 | 1 |
| 1998 Deville | 237 | 3 |
| 1997 Deville | 269 | 2 |
| 1996 Deville | 218 | 2 |
| 1995 Deville | 129 | 2 |
See all Cadillac Deville problems by year, every Cadillac model, or the Cadillac VIN decoder.
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Frequently asked questions
What are the most common problems with the 2002 Cadillac Deville?
Owners most often report electrical system, air bags, engine and engine cooling problems. The top one, electrical system, accounts for 45 complaints.
Was there a recall on the 2002 Cadillac Deville?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Cadillac Deville a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Deville model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.