2004 Cadillac Deville Problems, Complaints & Recalls

Source: NHTSA · Updated May 15, 2026 · 167 owner complaints analyzed

Compared with other Deville years
About as many complaints as other years 8th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 167 complaints with NHTSA about the 2004 Cadillac Deville. That ranks 8th out of 11 Deville model years for complaints. The most reported problem area is electrical system (47 complaints, 28%), typically at around 72,000 miles. Complaints mention 13 crashes, 4 fires, 14 injuries. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Cadillac Deville problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System47 · ~72,000 mi
Steering36 · ~68,872 mi
Visibility30 · ~50,000 mi
Air Bags25 · ~77,970 mi
Engine17 · ~107,000 mi
Power Train6 · ~111,725 mi
Engine and Engine Cooling5 · ~50,000 mi
Service Brakes5 · ~109,527 mi
Unknown or Other5 · ~83,000 mi
Electronic Stability Control (esc)3 · ~145,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System4728%72,000——
Steering3622%68,872——
Visibility3018%50,000——
Air Bags2515%77,970——
Engine1710%107,000——
Power Train64%111,725——
Engine and Engine Cooling53%50,000——
Service Brakes53%109,527——
Unknown or Other53%83,000——
Electronic Stability Control (esc)32%145,000——
Fuel/propulsion System32%105,000——
Seats32%39,064——
Vehicle Speed Control32%16,000——
Equipment21%45,000——
Exterior Lighting21%28,741——
Service Brakes, Hydraulic21%32,000——
Structure21%87,124——
Tires21%54,850——
Latches/locks/linkages11%9,300——
Parking Brake11%49,000——
Suspension11%———
Visibility/wiper11%170,000——
Wheels11%20,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 62 complaints
2004: 1200412005: 662006: 102006102007: 662008: 9200892009: 10102010: 112010112011: 14142012: 3201232013: 552014: 622014622015: 12122016: 4201642017: 442018: 2201822019: 442020: 1202012021: 222026: 120261

n = 167 complaints · Source: NHTSA

2004 Cadillac Deville recalls (1)

Tap a recall to see the problem, the risk and the fix.

Electrical system:ignitionJun 23, 2014 · NHTSA campaign 14V355000 · 3,141,731 vehicles

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer…

Power Train · received May 15, 2026 · NHTSA complaint 11738072

The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not…

Steering · received Jul 21, 2021 · NHTSA complaint 11425814

Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice…

Visibility · received May 10, 2021 · NHTSA complaint 11415926

Car will not start when i turn the key checked the fuses all good check the battery good. Then it started next day drove home from work and power turned off in the middle of the street power steering started to lock as i managed to pull off in to a parking lot. Started once again, made it home…

Air Bags · received Apr 24, 2020 · NHTSA complaint 11322216

2004 cadillac deville. Consumer writes in regards to various defects on vehicle. *ld the consumer stated the mirror adjusters did not work properly, the front console fell out and was hangning by wires, the rear window on the passenger and the driver's side fell, and the rear door panel on the…

Visibility · received Dec 10, 2019 · NHTSA complaint 11287314

Other Cadillac Deville years

← 2003 Deville · 2005 Deville →

See all Cadillac Deville problems by year, every Cadillac model, or the Cadillac VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Cadillac Deville?

Owners most often report electrical system, steering, visibility problems. The top one, electrical system, accounts for 47 complaints.

Was there a recall on the 2004 Cadillac Deville?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Cadillac Deville a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Deville model years, the 2004 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.