2023 Cadillac Escalade Problems, Complaints & Recalls
- Compared with other Escalade years
- Far more complaints than other years 2nd of 28 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 142 complaints with NHTSA about the 2023 Cadillac Escalade. That ranks 2nd out of 28 Escalade model years for complaints. The most reported problem area is engine (109 complaints, 77%), typically at around 19,000 miles. Complaints mention 3 crashes, 2 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 4 defect investigations involving it.
- 142owner complaints
- 4safety recalls
- 4NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Cadillac Escalade problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 109 | 77% | 19,000 | “loss propulsion” (7%) | — |
| Power Train | 21 | 15% | 30,000 | — | — |
| Electrical System | 16 | 11% | 19,000 | — | — |
| Fuel/propulsion System | 14 | 10% | — | — | — |
| Engine and Engine Cooling | 12 | 8% | 33,000 | — | — |
| Unknown or Other | 10 | 7% | — | — | — |
| Forward Collision Avoidance | 6 | 4% | — | — | — |
| Service Brakes | 4 | 3% | — | — | — |
| Back Over Prevention | 3 | 2% | — | — | — |
| Vehicle Speed Control | 3 | 2% | 60,400 | — | — |
| Wheels | 3 | 2% | — | — | — |
| Exterior Lighting | 2 | 1% | — | — | — |
| Air Bags | 1 | 1% | — | — | — |
| Lane Departure | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 42,000 | — | — |
| Steering | 1 | 1% | — | — | — |
| Suspension | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 18,200 | — | — |
| Visibility/wiper | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Cadillac Escalade recalls (4)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:engine:hard parts internal/mechanical
Problem: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Service brakes, hydraulic:power assist:electric:control module:software; service brakes, hydraulic:brake fluid low warning: lamp
Problem: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Suspension:rear
Problem: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Fix: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Exterior lighting:lighting control module:software
Problem: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to engine failure post recall remedy (EA26005) — opened Aug 20, 2026, still open.
- Loss of motive power due to engine failure (EA25007) — opened Oct 23, 2025, still open.
- Loss of motive power due to engine failure post recall remedy (RQ26001) — opened Jan 16, 2026, closed Aug 20, 2026.
- Loss of motive power due to engine failure (PE25001) — opened Jan 16, 2025, closed Oct 23, 2025, led to recall 25V274.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle passed the L87 V8 recall inspection, but subsequently suffered sudden engine failure/knocking.
Around May 2025; we noticed a ticking/knocking noise coming from our engine. We popped the hood, confirmed the noise was coming from somewhere in the engine. Shut the vehicle off, noticed that the drive belt was significantly damaged/frayed. Brought it to the dealership - they we were informed that…
The engine stalled in the middle of an intersection ([XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I received a recall notice for catastrophic engine failure on my 2023 Cadillac Escalade sport platinum. I took it into Cable Dahmer Caddy Sales. They ran a test and added a thicker oil. My check engine light turns on roughly every 40 to 60 days and I take it to get service and it usually comes back…
Driving down freeway and engine started making engine clicking noise, lights for engine, Stabil- Trak and numerous others came on. Gas pedal made even louder noise and shaking as i pulled over as i could not keep driving as it sounded like engine was going to blow up. limped off the road and took…
Other Cadillac Escalade years
← 2022 Escalade · 2024 Escalade →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Escalade | 37 | 3 |
| 2025 Escalade | 20 | 1 |
| 2024 Escalade | 52 | 2 |
| 2023 | 142 | 4 |
| 2022 Escalade | 85 | 4 |
| 2021 Escalade | 76 | 9 |
| 2020 Escalade | 14 | 2 |
| 2019 Escalade | 25 | 0 |
| 2018 Escalade | 21 | 1 |
| 2017 Escalade | 51 | 2 |
| 2016 Escalade | 89 | 4 |
| 2015 Escalade | 98 | 9 |
| 2014 Escalade | 20 | 2 |
| 2013 Escalade | 19 | 4 |
| 2012 Escalade | 20 | 3 |
| 2011 Escalade | 49 | 6 |
| 2010 Escalade | 38 | 3 |
| 2009 Escalade | 58 | 5 |
| 2008 Escalade | 136 | 4 |
| 2007 Escalade | 230 | 4 |
| 2006 Escalade | 19 | 2 |
| 2005 Escalade | 43 | 2 |
| 2004 Escalade | 69 | 2 |
| 2003 Escalade | 81 | 4 |
| 2002 Escalade | 115 | 1 |
| 2001 Escalade | 3 | 0 |
| 2000 Escalade | 71 | 1 |
| 1999 Escalade | 39 | 2 |
See all Cadillac Escalade problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2023 Cadillac Escalade?
Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 109 complaints.
Was there a recall on the 2023 Cadillac Escalade?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Cadillac Escalade a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escalade model years, the 2023 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.