2024 Cadillac Escalade Problems, Complaints & Recalls
- Compared with other Escalade years
- About as many complaints as other years 13th of 28 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 52 complaints with NHTSA about the 2024 Cadillac Escalade. That ranks 13th out of 28 Escalade model years for complaints. The most reported problem area is engine (36 complaints, 69%), typically at around 14,500 miles. Complaints mention 1 injury. There are 2 safety recalls covering this model year. NHTSA has opened 4 defect investigations involving it.
- 52owner complaints
- 2safety recalls
- 4NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Cadillac Escalade problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 36 | 69% | 14,500 | — | — |
| Power Train | 9 | 17% | 8,000 | — | — |
| Electrical System | 8 | 15% | 20,000 | — | — |
| Engine and Engine Cooling | 5 | 10% | 24,977 | — | — |
| Forward Collision Avoidance | 5 | 10% | — | — | — |
| Fuel/propulsion System | 5 | 10% | — | — | — |
| Unknown or Other | 4 | 8% | — | — | — |
| Service Brakes | 3 | 6% | — | — | — |
| Exterior Lighting | 1 | 2% | — | — | — |
| Vehicle Speed Control | 1 | 2% | 8,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Cadillac Escalade recalls (2)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:engine:hard parts internal/mechanical
Problem: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Service brakes, hydraulic:power assist:electric:control module:software; service brakes, hydraulic:brake fluid low warning: lamp
Problem: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to engine failure post recall remedy (EA26005) — opened Aug 20, 2026, still open.
- Loss of motive power due to engine failure (EA25007) — opened Oct 23, 2025, still open.
- Loss of motive power due to engine failure post recall remedy (RQ26001) — opened Jan 16, 2026, closed Aug 20, 2026.
- Loss of motive power due to engine failure (PE25001) — opened Jan 16, 2025, closed Oct 23, 2025, led to recall 25V274.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was driving the vehicle into a XXX parking lot in [XXX] on Thursday XXX at around 7:00pm, and as I slowed to park, the vehicle completely died and the dash screens went dark. The vehicle would not restart. I was able to rule out quick fixes such as a battery or fuse issue and then had the vehicle…
On Nov 16-17, 2025 we had GM recall work done - it was an manufacturers defect in connecting rod & crankshaft that can cause bearing failure or sudden loss of propulsion. The escalade ran fine since then, other than the HUD not working on the windshield. We had the oil changed on Sept 17, 2026, and…
The contact owns a 2024 Cadillac Escalade. The contact stated that while driving 45 MPH, the vehicle vibrated and the engine shut off. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred…
I was traveling in the middle lane at the normal rate of speed approximately 70 mph. All of a sudden I see a message to press start engine button again. I pressed the button and nothing happened. We started loosing speed and I notice that the car had downshifted into neutral. We were unable to…
Engine has a subtle but noticeable squeaking and chirp sound from the engine when cold and it is noticeable when decelerating, you can hear it then as well. The engine also runs fairly rough for a Cadillac and when decelerating to a stop, the engine RPM will drop significantly run rough and then it…
Other Cadillac Escalade years
← 2023 Escalade · 2025 Escalade →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Escalade | 37 | 3 |
| 2025 Escalade | 20 | 1 |
| 2024 | 52 | 2 |
| 2023 Escalade | 142 | 4 |
| 2022 Escalade | 85 | 4 |
| 2021 Escalade | 76 | 9 |
| 2020 Escalade | 14 | 2 |
| 2019 Escalade | 25 | 0 |
| 2018 Escalade | 21 | 1 |
| 2017 Escalade | 51 | 2 |
| 2016 Escalade | 89 | 4 |
| 2015 Escalade | 98 | 9 |
| 2014 Escalade | 20 | 2 |
| 2013 Escalade | 19 | 4 |
| 2012 Escalade | 20 | 3 |
| 2011 Escalade | 49 | 6 |
| 2010 Escalade | 38 | 3 |
| 2009 Escalade | 58 | 5 |
| 2008 Escalade | 136 | 4 |
| 2007 Escalade | 230 | 4 |
| 2006 Escalade | 19 | 2 |
| 2005 Escalade | 43 | 2 |
| 2004 Escalade | 69 | 2 |
| 2003 Escalade | 81 | 4 |
| 2002 Escalade | 115 | 1 |
| 2001 Escalade | 3 | 0 |
| 2000 Escalade | 71 | 1 |
| 1999 Escalade | 39 | 2 |
See all Cadillac Escalade problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2024 Cadillac Escalade?
Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 36 complaints.
Was there a recall on the 2024 Cadillac Escalade?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Cadillac Escalade a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escalade model years, the 2024 has about as many complaints as a typical year, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.