2013 Cadillac SRX Electrical System Problems
Owners have filed 52 complaints with NHTSA about electrical system problems on the 2013 Cadillac SRX, 13% of all complaints for this model year. Half of the reports with a mileage happened before 55,000 miles. The words owners use most often: “touch screen” (13% of reports).
- 52electrical system complaints
- 55,000median miles at failure
- 1mention a crash
- 0mention an injury
- 1related recalls
- $1,950typical repair cost reported by owners
- 17%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Touch screen: mentioned in 7 of 52 complaints (13%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical electrical system repair on the 2013 Cadillac SRX at $1,950, and half of them between $1,950 and $2,100.
Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2016–2020), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do electrical system problems happen?
Based on 35 complaints that reported the odometer reading.
How serious are the reports?
Of 52 complaints, 1 mention a crash, 3 a fire.
Cadillac SRX electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2016 SRX | 15 | 9% | 36,797 |
| 2015 SRX | 44 | 10% | 51,000 |
| 2014 SRX | 39 | 10% | 60,000 |
| 2013 SRX | 52 | 13% | 55,000 |
| 2012 SRX | 32 | 8% | 60,000 |
| 2011 SRX | 40 | 9% | 62,765 |
| 2010 SRX | 69 | 15% | 54,000 |
| 2009 SRX | 1 | 4% | 88,126 |
| 2008 SRX | 7 | 15% | 70,000 |
| 2007 SRX | 7 | 13% | 80,000 |
| 2006 SRX | 11 | 16% | 60,700 |
| 2005 SRX | 22 | 18% | 84,000 |
| 2004 SRX | 36 | 17% | 67,644 |
When owners reported it
Related recalls (1)
Electrical system:software; power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside the infotainment screen, causing difficulty in accessing various electrical functions needed to safely operate the vehicle. Due to the failure, the A/C unit, defroster, backup camera…
Odometer Fraud. The contact purchased a 2013 Cadillac SRX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact notified the dealer where the vehicle was purchased; however, the dealer denied responsibility. A mobile mechanic was contacted and…
Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure seat gets stuck or engine wont turn on , blind spots makes sound when no vehicle around Engine has no power TCM transmission Control Module code comes and goes
Frequently asked questions
Do all 2013 Cadillac SRXs have electrical system problems?
No. NHTSA has 52 owner complaints about electrical system for the 2013 Cadillac SRX (13% of the 393 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2013 Cadillac SRX electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 55,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix electrical system problems on the 2013 Cadillac SRX?
Owners report a typical cost of $1,950 (half paid between $1,950 and $2,100), from 5 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about electrical system problems on the 2013 Cadillac SRX?
The most frequent phrase is “touch screen”, in 7 of 52 complaints.
Other 2013 Cadillac SRX problems
See all 2013 Cadillac SRX problems or electrical system problems across all SRX years.