2014 Cadillac SRX Problems, Complaints & Recalls
- Compared with other SRX years
- Far more complaints than other years 6th of 14 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 390 complaints with NHTSA about the 2014 Cadillac SRX. That ranks 6th out of 14 SRX model years for complaints. The most reported problem area is exterior lighting (266 complaints, 68%), typically at around 58,500 miles. Complaints mention 16 crashes, 2 fires, 7 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 390owner complaints
- 2safety recalls
- 1NHTSA investigations
- 16complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Cadillac SRX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 266 | 68% | 58,500 | “low beam” (32%) | $2,150 |
| Electrical System | 39 | 10% | 60,000 | — | — |
| Unknown or Other | 29 | 7% | 58,000 | — | — |
| Visibility/wiper | 25 | 6% | 47,901 | — | — |
| Power Train | 21 | 5% | 40,000 | — | — |
| Suspension | 19 | 5% | 73,360 | — | — |
| Service Brakes | 10 | 3% | 54,500 | — | — |
| Vehicle Speed Control | 7 | 2% | 28,000 | — | — |
| Engine | 5 | 1% | 11,100 | — | — |
| Seats | 5 | 1% | 7,200 | — | — |
| Steering | 5 | 1% | 43,000 | — | — |
| Structure | 5 | 1% | 60,000 | — | — |
| Air Bags | 4 | 1% | 27,750 | — | — |
| Wheels | 4 | 1% | 62,500 | — | — |
| Visibility | 2 | 1% | 59,000 | — | — |
| Electronic Stability Control (esc) | 1 | 0% | 106,000 | — | — |
| Engine and Engine Cooling | 1 | 0% | 28,000 | — | — |
| Equipment | 1 | 0% | 70,000 | — | — |
| Forward Collision Avoidance | 1 | 0% | — | — | — |
| Latches/locks/linkages | 1 | 0% | 100,000 | — | — |
| Seat Belts | 1 | 0% | 80,089 | — | — |
| Service Brakes, Air | 1 | 0% | 127,249 | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 40,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Cadillac SRX recalls (2)
Tap a recall to see the problem, the risk and the fix.
Suspension:rearDo not drive
Problem: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Suspension:rear
Problem: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear Toe Link Adjuster Separation (PE20019) — opened Nov 6, 2020, closed Dec 23, 2021, led to recall 21V473000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and…
I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. Iâm not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue
Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.
At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. Also today I was coasting going about 25 mph and tried to accelerate and I pushed the pedal down and it wasnât doing anything for several seconds then decided to start speeding up. No warning…
ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available. With this said, I am not going to be able to pass inspection in my state therefore leaving my perfectly good car to sit. As is, I am afraid to drive it due to this braking issue especially…
Other Cadillac SRX years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 SRX | 1 | 0 |
| 2016 SRX | 168 | 2 |
| 2015 SRX | 442 | 4 |
| 2014 | 390 | 2 |
| 2013 SRX | 393 | 5 |
| 2012 SRX | 417 | 3 |
| 2011 SRX | 447 | 7 |
| 2010 SRX | 474 | 6 |
| 2009 SRX | 27 | 0 |
| 2008 SRX | 47 | 0 |
| 2007 SRX | 52 | 1 |
| 2006 SRX | 68 | 3 |
| 2005 SRX | 122 | 3 |
| 2004 SRX | 216 | 7 |
See all Cadillac SRX problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2014 Cadillac SRX?
Owners most often report exterior lighting, electrical system, unknown or other problems. The top one, exterior lighting, accounts for 266 complaints.
Was there a recall on the 2014 Cadillac SRX?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Cadillac SRX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SRX model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.