2016 Cadillac SRX Problems, Complaints & Recalls
- Compared with other SRX years
- Fewer complaints than other years 8th of 14 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 168 complaints with NHTSA about the 2016 Cadillac SRX. That ranks 8th out of 14 SRX model years for complaints. The most reported problem area is exterior lighting (98 complaints, 58%), typically at around 61,500 miles. Complaints mention 11 crashes, 1 fire, 10 injuries. There are 2 safety recalls covering this model year.
- 168owner complaints
- 2safety recalls
- 0NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Cadillac SRX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 98 | 58% | 61,500 | “headlights dim” (26%) | $2,250 |
| Unknown or Other | 23 | 14% | 41,526 | — | — |
| Suspension | 16 | 10% | 35,500 | — | — |
| Electrical System | 15 | 9% | 36,797 | — | — |
| Air Bags | 7 | 4% | 22,000 | — | — |
| Service Brakes | 6 | 4% | 47,000 | — | — |
| Visibility/wiper | 6 | 4% | 40,500 | — | — |
| Power Train | 5 | 3% | 581 | — | — |
| Engine | 4 | 2% | 11,200 | — | — |
| Electronic Stability Control (esc) | 3 | 2% | 11,200 | — | — |
| Seat Belts | 3 | 2% | 22,250 | — | — |
| Steering | 3 | 2% | 41,526 | — | — |
| Structure | 3 | 2% | 40,500 | — | — |
| Tires | 3 | 2% | — | — | — |
| Wheels | 3 | 2% | 55,000 | — | — |
| Back Over Prevention | 2 | 1% | — | — | — |
| Fuel/propulsion System | 2 | 1% | 60,000 | — | — |
| Vehicle Speed Control | 2 | 1% | 32,000 | — | — |
| Seats | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Cadillac SRX recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Risk: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
Suspension:rearDo not drive
Problem: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
low beam head lights are very dim, to dim to see while driving. Apparently this is a problem that Cadillac and/or GM knows about but isn't doing anything to resolve. Heat from the bulbs basically melt the chrome off of the reflector plate so light does not shine out on the road. This could be a…
Vehicle Body Exterior Paint Coating Peeling I am reporting widespread paint delamination/clear coat failure on my 2016 Cadillac SRX. The paint began peeling and flaking across multiple panels including the hood, roof, and additional body panels. The vehicle has been well maintained and has never…
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the low beam headlights were very dim, causing the contact to drive using the high beam headlights to properly see the roadway. The contact replaced the halogen headlight bulbs with LED bulbs…
The contact owns a 2016 Cadillac SRX. The contact stated that the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to the dealer, and the contact was informed that the fog covering the headlights could not be removed and that the vehicle was not covered…
BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer, it went into "limp mode" while at a very dangerous time and would not move forward while in "Drive". Had to abandon the car in a roadside parking lot. Finally able to get it to the…
Other Cadillac SRX years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 SRX | 1 | 0 |
| 2016 | 168 | 2 |
| 2015 SRX | 442 | 4 |
| 2014 SRX | 390 | 2 |
| 2013 SRX | 393 | 5 |
| 2012 SRX | 416 | 3 |
| 2011 SRX | 447 | 7 |
| 2010 SRX | 474 | 6 |
| 2009 SRX | 27 | 0 |
| 2008 SRX | 47 | 0 |
| 2007 SRX | 52 | 1 |
| 2006 SRX | 68 | 3 |
| 2005 SRX | 122 | 3 |
| 2004 SRX | 216 | 7 |
See all Cadillac SRX problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2016 Cadillac SRX?
Owners most often report exterior lighting, unknown or other, suspension problems. The top one, exterior lighting, accounts for 98 complaints.
Was there a recall on the 2016 Cadillac SRX?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Cadillac SRX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SRX model years, the 2016 has fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.