2014 Cadillac XTS Problems, Complaints & Recalls
- Compared with other XTS years
- Far more complaints than other years 2nd of 7 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 50 complaints with NHTSA about the 2014 Cadillac XTS. That ranks 2nd out of 7 XTS model years for complaints. The most reported problem area is electrical system (16 complaints, 32%), typically at around 40,000 miles. Complaints mention 2 crashes, 3 fires, 1 injury. There are 4 safety recalls covering this model year.
- 50owner complaints
- 4safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Cadillac XTS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 16 | 32% | 40,000 | — | — |
| Suspension | 11 | 22% | 37,500 | — | — |
| Unknown or Other | 9 | 18% | 48,000 | — | — |
| Service Brakes | 4 | 8% | 6,722 | — | — |
| Steering | 4 | 8% | 37,500 | — | — |
| Air Bags | 3 | 6% | 54,000 | — | — |
| Engine and Engine Cooling | 3 | 6% | 83,104 | — | — |
| Structure | 3 | 6% | 6,090 | — | — |
| Electronic Stability Control (esc) | 2 | 4% | 91,123 | — | — |
| Engine | 2 | 4% | 850 | — | — |
| Service Brakes, Hydraulic | 2 | 4% | 180 | — | — |
| Wheels | 2 | 4% | 61,500 | — | — |
| Back Over Prevention | 1 | 2% | 80,000 | — | — |
| Equipment | 1 | 2% | 122,000 | — | — |
| Equipment Adaptive/mobility | 1 | 2% | 1,000 | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Fuel/propulsion System | 1 | 2% | — | — | — |
| Latches/locks/linkages | 1 | 2% | 40,200 | — | — |
| Parking Brake | 1 | 2% | 166,000 | — | — |
| Power Train | 1 | 2% | 1,000 | — | — |
| Seat Belts | 1 | 2% | — | — | — |
| Tires | 1 | 2% | — | — | — |
| Vehicle Speed Control | 1 | 2% | 180 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Cadillac XTS recalls (4)
Tap a recall to see the problem, the risk and the fix.
Parking brake
Problem: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Air bags:frontal:sensor/control module-inactive
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Steering
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Fix: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Stabilink light intermittently turns on vehicle hestates act if itâs going to quit
Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an…
The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for…
My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.
The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an…
Other Cadillac XTS years
See all Cadillac XTS problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2014 Cadillac XTS?
Owners most often report electrical system, suspension, unknown or other problems. The top one, electrical system, accounts for 16 complaints.
Was there a recall on the 2014 Cadillac XTS?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Cadillac XTS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XTS model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.