2017 Cadillac XTS Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 11, 2025 · 24 owner complaints analyzed

Compared with other XTS years
More complaints than other years 3rd of 7 for complaints
Safety recalls
None on file
NHTSA crash rating
5 out of 5 stars

Owners have filed 24 complaints with NHTSA about the 2017 Cadillac XTS. That ranks 3rd out of 7 XTS model years for complaints. The most reported problem area is electrical system (10 complaints, 42%), typically at around 43,250 miles. Complaints mention 1 crash, 1 fire. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Cadillac XTS
SDC11649. Representative photo; appearance varies by model year. Photo: Tino Rossini from Toronto, Canada, CC BY 2.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2017 Cadillac XTS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System10 · ~43,250 mi
Unknown or Other8 · ~33,500 mi
Suspension3 · ~52,000 mi
Power Train2 · ~4,500 mi
Steering2 · ~55,000 mi
Back Over Prevention1 · ~70,000 mi
Electronic Stability Control (esc)1 · ~50 mi
Exterior Lighting1
Fuel/propulsion System1
Service Brakes1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1042%43,250——
Unknown or Other833%33,500——
Suspension313%52,000——
Power Train28%4,500——
Steering28%55,000——
Back Over Prevention14%70,000——
Electronic Stability Control (esc)14%50——
Exterior Lighting14%———
Fuel/propulsion System14%———
Service Brakes14%———
Structure14%4,900——
Vehicle Speed Control14%125,000——
Visibility/wiper14%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2019, with 8 complaints
2017: 5201752019: 8201982020: 2202022021: 3202132022: 1202212023: 3202332025: 220252

n = 24 complaints · Source: NHTSA

2017 Cadillac XTS recalls (0)

No safety recalls are on file for the 2017 Cadillac XTS.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions are…

Fuel/propulsion System · received Apr 11, 2025 · NHTSA complaint 11654116

The contact owns a 2017 Cadillac XTS. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. The…

Vehicle Speed Control · received Jan 16, 2025 · NHTSA complaint 11636228

Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the…

Service Brakes · received Aug 9, 2023 · NHTSA complaint 11537429

Rear suspension not holding air. Rear suspension went flat while driving in highway. Had to pull over due to sudden rough ride

Suspension · received May 10, 2023 · NHTSA complaint 11521451

The major component of this car is the cue screen. The cue screen is connected to the ability to defrost and cooling/heating system in the vehicle. Currently, the cue screen is frozen and the operations of varies systems are at a halt. This is a safety issues. Currently due to leather seats unable…

Electrical System · received Apr 28, 2023 · NHTSA complaint 11519534

Other Cadillac XTS years

← 2016 XTS · 2018 XTS →

YearComplaintsRecalls
2019 XTS52
2018 XTS71
2017240
2016 XTS220
2015 XTS143
2014 XTS504
2013 XTS1035

See all Cadillac XTS problems by year, every Cadillac model, or the Cadillac VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Cadillac XTS?

Owners most often report electrical system, unknown or other, suspension problems. The top one, electrical system, accounts for 10 complaints.

Was there a recall on the 2017 Cadillac XTS?

No safety recalls are on file for this model year.

Was the 2017 Cadillac XTS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XTS model years, the 2017 has more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.