2014 Chevrolet Captiva Electrical System Problems

Source: NHTSA · Updated Aug 18, 2023 · 60 complaints analyzed

Owners have filed 60 complaints with NHTSA about electrical system problems on the 2014 Chevrolet Captiva, 43% of all complaints for this model year. Half of the reports with a mileage happened before 64,600 miles. The words owners use most often: “stuck ignition” (27% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Stuck ignition: mentioned in 16 of 60 complaints (27%)
  • Key gets: mentioned in 8 of 60 complaints (13%)
  • Unable remove: mentioned in 5 of 60 complaints (8%)
  • Battery cable: mentioned in 5 of 60 complaints (8%)

At what mileage do electrical system problems happen?

Based on 48 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles1 · 2%
25k–50k miles15 · 31%
50k–75k miles16 · 33%
75k–100k miles8 · 17%
100k–150k miles7 · 15%
150k+ miles1 · 2%

How serious are the reports?

Of 60 complaints, 2 a fire, 1 an injury.

Chevrolet Captiva electrical system complaints by model year

Peak: 2014, with 60 complaints
2012: 432012432013: 312013312014: 602014602015: 520155

n = 139 complaints · Source: NHTSA

Model yearElectrical System complaintsShare of that yearMedian miles
2015 Captiva536%72,462
2014 Captiva6043%64,600
2013 Captiva3132%76,000
2012 Captiva4366%58,000

When owners reported it

Peak: 2020, with 18 complaints
2015: 3201532016: 2201622017: 5201752018: 112018112019: 9201992020: 182020182021: 6202162022: 3202232023: 320233

n = 60 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists electrical system for the 2014 Chevrolet Captiva. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the…

Received Aug 18, 2023 · NHTSA complaint 11539471

Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.

Received May 11, 2023 · NHTSA complaint 11521542

The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various…

Received Apr 13, 2023 · NHTSA complaint 11516921
Chevrolet Captiva
Chevrolet Captiva 1.5 Premier PHEV Hybrid was displayed at Chevrolet Pampanga, Inc. Photo locationː Gapan-Olongapo Road (Jose Abad Santos Avenue), Barangay Dolo. Representative photo; appearance varies by model year. Photo: Captainmorlypogi1959, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2014 Chevrolet Captivas have electrical system problems?

No. NHTSA has 60 owner complaints about electrical system for the 2014 Chevrolet Captiva (43% of the 138 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2014 Chevrolet Captiva electrical system?

No recall currently lists electrical system for this vehicle.

At what mileage do electrical system problems start?

The median reported mileage is 64,600 miles: half of the reports with a mileage came before that.

What do owners say about electrical system problems on the 2014 Chevrolet Captiva?

The most frequent phrase is “stuck ignition”, in 16 of 60 complaints, followed by “key gets” (8).

See all 2014 Chevrolet Captiva problems or electrical system problems across all Captiva years.