2013 Chevrolet Cruze Electrical System Problems
Owners have filed 122 complaints with NHTSA about electrical system problems on the 2013 Chevrolet Cruze, 21% of all complaints for this model year. Half of the reports with a mileage happened before 45,000 miles. The words owners use most often: “key ignition” (9% of reports).
- 122electrical system complaints
- 45,000median miles at failure
- 4mention a crash
- 0mention an injury
- 1related recalls
- 35%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Key ignition: mentioned in 11 of 122 complaints (9%)
At what mileage do electrical system problems happen?
Based on 91 complaints that reported the odometer reading.
How serious are the reports?
Of 122 complaints, 4 mention a crash, 2 a fire.
Chevrolet Cruze electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Cruze | 4 | 17% | — |
| 2018 Cruze | 14 | 13% | 40,000 |
| 2017 Cruze | 33 | 16% | 27,876 |
| 2016 Cruze | 59 | 24% | 40,500 |
| 2015 Cruze | 49 | 19% | 50,450 |
| 2014 Cruze | 187 | 27% | 59,000 |
| 2013 Cruze | 122 | 21% | 45,000 |
| 2012 Cruze | 196 | 23% | 50,000 |
| 2011 Cruze | 96 | 13% | 59,000 |
When owners reported it
Related recalls (1)
Electrical system:ignition; power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I purchased the car with my student financial aid money as soon as i got 5 car a few blocks away and the car started boiling.then the key ignition system said use pocket transmitter that didn't work .i purchased a new battery i have a mechanic that's why i purchased the car i was confidant je could…
Hh
Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.
Frequently asked questions
Do all 2013 Chevrolet Cruzes have electrical system problems?
No. NHTSA has 122 owner complaints about electrical system for the 2013 Chevrolet Cruze (21% of the 587 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2013 Chevrolet Cruze electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 45,000 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2013 Chevrolet Cruze?
The most frequent phrase is “key ignition”, in 11 of 122 complaints.
Other 2013 Chevrolet Cruze problems
See all 2013 Chevrolet Cruze problems or electrical system problems across all Cruze years.