Chevrolet Cruze Electrical System Problems
Owners have filed 760 complaints with NHTSA about electrical system problems on the Chevrolet Cruze across 9 model years. The 2012 model year has the most (196). The words owners use most often: “service stabilitrak” (5% of reports).
- 760electrical system complaints
- —median miles at failure
- 30mention a crash
- 6mention an injury
- 1related recalls
- 36%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service stabilitrak: mentioned in 38 of 760 complaints (5%)
At what mileage do electrical system problems happen?
Based on 553 complaints that reported the odometer reading.
How serious are the reports?
Of 760 complaints, 30 mention a crash, 24 a fire, 6 an injury.
Chevrolet Cruze electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Cruze | 4 | 17% | — |
| 2018 Cruze | 14 | 13% | 40,000 |
| 2017 Cruze | 33 | 16% | 27,876 |
| 2016 Cruze | 59 | 24% | 40,500 |
| 2015 Cruze | 49 | 19% | 50,450 |
| 2014 Cruze | 187 | 27% | 59,000 |
| 2013 Cruze | 122 | 21% | 45,000 |
| 2012 Cruze | 196 | 23% | 50,000 |
| 2011 Cruze | 96 | 13% | 59,000 |
When owners reported it
Related recalls (1)
Electrical system:ignition; power train:automatic transmission:control module (tcm/pcm/tecm)
Model years: 2011, 2012, 2013, 2014, 2015, 2016
Problem: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I purchased the car with my student financial aid money as soon as i got 5 car a few blocks away and the car started boiling.then the key ignition system said use pocket transmitter that didn't work .i purchased a new battery i have a mechanic that's why i purchased the car i was confidant je could…
I am filing this complaint due to repeated mechanical and safety problems with my 2016 Chevrolet Cruze. The vehicle has had ongoing acceleration problems, including times when it would not accelerate properly even with the A/C on its lowest setting. The turbocharger has needed to be replaced…
An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the…
For the first question, Iâd strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat…
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
Frequently asked questions
Do all Chevrolet Cruzes have electrical system problems?
No. NHTSA has 760 owner complaints about electrical system for the Chevrolet Cruze. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chevrolet Cruze electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about electrical system problems on the Chevrolet Cruze?
The most frequent phrase is “service stabilitrak”, in 38 of 760 complaints.
Other Chevrolet Cruze problems
- Engine problems (1,260)
- Power Train problems (679)
- Steering problems (375)
- Electronic Stability Control (esc) problems (370)
- Service Brakes problems (345)
- Air Bags problems (260)
- Fuel/propulsion System problems (253)
- Vehicle Speed Control problems (237)
See all Chevrolet Cruze problems.