2019 Chevrolet Cruze Problems, Complaints & Recalls
- Compared with other Cruze years
- Far fewer complaints than other years 9th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 23 complaints with NHTSA about the 2019 Chevrolet Cruze. That ranks 9th out of 10 Cruze model years for complaints. The most reported problem area is power train (8 complaints, 35%), typically at around 63,029 miles. Complaints mention 4 crashes, 1 fire, 3 injuries. There are 2 safety recalls covering this model year.
- 23owner complaints
- 2safety recalls
- 0NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Chevrolet Cruze problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 8 | 35% | 63,029 | — | — |
| Engine | 5 | 22% | — | — | — |
| Electrical System | 4 | 17% | — | — | — |
| Air Bags | 3 | 13% | 91,000 | — | — |
| Service Brakes | 3 | 13% | 3,500 | — | — |
| Forward Collision Avoidance | 2 | 9% | — | — | — |
| Unknown or Other | 2 | 9% | 10,000 | — | — |
| Vehicle Speed Control | 2 | 9% | 10,000 | — | — |
| Back Over Prevention | 1 | 4% | — | — | — |
| Fuel/propulsion System | 1 | 4% | — | — | — |
| Seat Belts | 1 | 4% | — | — | — |
| Tires | 1 | 4% | — | — | — |
| Visibility | 1 | 4% | 1,500 | — | — |
| Visibility/wiper | 1 | 4% | 200 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Chevrolet Cruze recalls (2)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2019 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the vehicle suddenly displayed the "Park" light on the instrument panel. The contact pulled over and shifted the vehicle into park to restart it. After restarting the vehicle, the parking brake…
COMPONENT: Transmission control system / GM VT40 continuously variable transmission (CVT), RPO code MRG - a rare, fleet-only configuration for this model year, confirmed via the vehicle's factory build/RPO code list. WHAT HAPPENED: While stopped at a red light (engine idling just after an automatic…
An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the…
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes…
For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night…
Other Chevrolet Cruze years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 | 23 | 2 |
| 2018 Cruze | 109 | 3 |
| 2017 Cruze | 201 | 2 |
| 2016 Cruze | 250 | 4 |
| 2015 Cruze | 252 | 4 |
| 2014 Cruze | 702 | 10 |
| 2013 Cruze | 587 | 5 |
| 2012 Cruze | 865 | 7 |
| 2011 Cruze | 732 | 7 |
| 2010 Cruze | 2 | 0 |
See all Chevrolet Cruze problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2019 Chevrolet Cruze?
Owners most often report power train, engine, electrical system problems. The top one, power train, accounts for 8 complaints.
Was there a recall on the 2019 Chevrolet Cruze?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Chevrolet Cruze a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cruze model years, the 2019 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.