Chevrolet Cruze Service Brakes Problems
Owners have filed 345 complaints with NHTSA about service brakes problems on the Chevrolet Cruze across 9 model years. The 2012 model year has the most (142). The words owners use most often: “brakes failed” (8% of reports).
- 345service brakes complaints
- —median miles at failure
- 70mention a crash
- 15mention an injury
- 2related recalls
- 19%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Brakes failed: mentioned in 27 of 345 complaints (8%)
- Brake pedal depressed: mentioned in 20 of 345 complaints (6%)
At what mileage do service brakes problems happen?
Based on 272 complaints that reported the odometer reading.
How serious are the reports?
Of 345 complaints, 70 mention a crash, 8 a fire, 15 an injury.
Chevrolet Cruze service brakes complaints by model year
| Model year | Service Brakes complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Cruze | 3 | 13% | 3,500 |
| 2018 Cruze | 12 | 11% | 26,531 |
| 2017 Cruze | 18 | 9% | 52,043 |
| 2016 Cruze | 18 | 7% | 38,600 |
| 2015 Cruze | 17 | 7% | 23,708 |
| 2014 Cruze | 29 | 4% | 30,000 |
| 2013 Cruze | 45 | 8% | 12,903 |
| 2012 Cruze | 142 | 16% | 45,000 |
| 2011 Cruze | 61 | 8% | 47,623 |
When owners reported it
Related recalls (2)
Service brakes, hydraulic:foundation components:disc:caliper
Model years: 2018, 2019
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Service brakes, hydraulic:power assist
Model years: 2011, 2012
Problem: General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Fix: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not stop, the brakes…
Hh
My breaks do not work in reverse. Pump valve seems to be bad
Frequently asked questions
Do all Chevrolet Cruzes have service brakes problems?
No. NHTSA has 345 owner complaints about service brakes for the Chevrolet Cruze. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chevrolet Cruze service brakes?
Yes: 2 safety recalls list service brakes. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about service brakes problems on the Chevrolet Cruze?
The most frequent phrase is “brakes failed”, in 27 of 345 complaints, followed by “brake pedal depressed” (20).
Other Chevrolet Cruze problems
- Engine problems (1,260)
- Electrical System problems (760)
- Power Train problems (679)
- Steering problems (375)
- Electronic Stability Control (esc) problems (370)
- Air Bags problems (260)
- Fuel/propulsion System problems (253)
- Vehicle Speed Control problems (237)
See all Chevrolet Cruze problems.