2025 Chevrolet Express Problems, Complaints & Recalls

Problem: General Motors, LLC (GM) is recalling certain 2025-2026 Express, and 2025-2026 Savana vehicles. The steering gear assembly may have a nut that was not properly tightened.

Risk: A loose nut that separates from the steering gear assembly while driving can cause a loss of steering control, increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering gear assembly, if necessary, free of charge. Owner notification letters were mailed July 20, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262563570. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 23, 2026.

Problem: General Motors, LLC (GM) is recalling certain 2025-2026 Express Cutaway, and 2025-2026 Savana Cutaway vehicles. These vehicles may be equipped with a tire with sidewall damage.

Risk: A tire with sidewall damage may experience sudden air loss or driver loss of control, increasing the risk of a crash.

Fix: Dealers will inspect all tire sidewalls and replace tires with sidewall damage, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252542620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Problem: General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vehicles. The front passenger seat head restraint may have been improperly welded to the seat frame.

Risk: An improperly welded head restraint can result in an increased risk of injury to the seat occupant during a crash.

Fix: Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 23, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N252503580.

Problem: General Motors LLC (GM) is recalling certain 2025 Chevrolet Express and GMC Savana vans. The impact beam located in the driver's side door may have improper welds.

Risk: An improperly welded door impact beam may not adequately protect occupants in a crash, increasing the risk of injury.

Fix: Dealers will replace the driver's side door, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Chevrolet customer service at 800-222-1020 or GMC customer service at 800-462-8782. GM's recall number for this recall is N242490780.