2002 Chevrolet Silverado 3500 Problems, Complaints & Recalls
- Compared with other Silverado 3500 years
- More complaints than other years 9th of 31 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 50 complaints with NHTSA about the 2002 Chevrolet Silverado 3500. That ranks 9th out of 31 Silverado 3500 model years for complaints. The most reported problem area is service brakes, hydraulic (15 complaints, 30%), typically at around 39,500 miles. Complaints mention 4 crashes. There is 1 safety recall covering this model year. NHTSA has opened 2 defect investigations involving it.
- 50owner complaints
- 1safety recalls
- 2NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Chevrolet Silverado 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes, Hydraulic | 15 | 30% | 39,500 | — | — |
| Service Brakes | 7 | 14% | 63,500 | — | — |
| Engine and Engine Cooling | 6 | 12% | 48,000 | — | — |
| Fuel System, Gasoline | 6 | 12% | 46,000 | — | — |
| Tires | 6 | 12% | 63,820 | — | — |
| Suspension | 5 | 10% | 26,000 | — | — |
| Visibility | 5 | 10% | 47,500 | — | — |
| Power Train | 3 | 6% | 45,107 | — | — |
| Engine | 2 | 4% | 20,357 | — | — |
| Fuel System, Diesel | 2 | 4% | 41,951 | — | — |
| Parking Brake | 2 | 4% | 45,000 | — | — |
| Electrical System | 1 | 2% | 40,213 | — | — |
| Equipment | 1 | 2% | 40,639 | — | — |
| Steering | 1 | 2% | — | — | — |
| Structure | 1 | 2% | 19,250 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Chevrolet Silverado 3500 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Interior lighting
Problem: Vehicle description: certain pickup trucks equipped with 6.6l diesel engines fail to comply with requirements of fmvss no. 105, "hydraulic and electric brake systems." these vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. In addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of fmvss no. 105.
Risk: These conditions could result in reduced braking capability, which could lead to a crash.
Fix: Dealers will change the location of a wire connection in the underhood bussed electrical center. Owner notification began july 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Hydraulic pump failres (EA04012) — opened Apr 30, 2004, closed Feb 28, 2005, led to recall 05V005000.
- Hydraulic pump shaft failures (PE04004) — opened Jan 8, 2004, closed Apr 30, 2004.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
2002 chevrolet silverado. Consumer writes in regards to several fuel injector failures and oem uncoated carbon steel brake lines. *m the consumer stated gm withheld material facts concerning duramax lb7 diesel fuel injector failures in violation of missouri merchandising practices act at the time…
When positioning my truck to hook up my 5th wheel camper i lost my brakes. There was no warning of any kind and i wasn't sure until i got out and saw the puddle . Even after moving the truck an losing more fluid there was still no warning. I hate to think if had hooked up and been down the highway…
While driving the vehicle just completely shuts off, i have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this i've read that this is very common in this vehicle and…
Tl* the contact owns a 2002 chevrolet c/k 3500. The contact stated that while driving 15 mph, he depressed the brake pedal but the vehicle continued traveling into the intersection until the vehicle stopped. The vehicle was taken to the dealer for inspection where they stated that the front brakes…
Tl* the contact owns a 2002 chevrolet silverado 3500. The contact stated while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to the dealer who stated that the crankshaft position sensor failed. The vehicle was being repaired. The manufacturer was contacted about the…
Other Chevrolet Silverado 3500 years
← 2001 Silverado 3500 · 2003 Silverado 3500 →
See all Chevrolet Silverado 3500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2002 Chevrolet Silverado 3500?
Owners most often report service brakes, hydraulic, service brakes, engine and engine cooling problems. The top one, service brakes, hydraulic, accounts for 15 complaints.
Was there a recall on the 2002 Chevrolet Silverado 3500?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Chevrolet Silverado 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 3500 model years, the 2002 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.