2004 Chevrolet Silverado 3500 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 16, 2017 · 41 owner complaints analyzed

Compared with other Silverado 3500 years
About as many complaints as other years 14th of 31 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 41 complaints with NHTSA about the 2004 Chevrolet Silverado 3500. That ranks 14th out of 31 Silverado 3500 model years for complaints. The most reported problem area is service brakes, hydraulic (11 complaints, 27%), typically at around 39,620 miles. Complaints mention 5 crashes, 3 injuries. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2004 Chevrolet Silverado 3500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes, Hydraulic11 · ~39,620 mi
Service Brakes10 · ~99,500 mi
Fuel System, Diesel5 · ~70,800 mi
Electrical System4 · ~71,000 mi
Engine and Engine Cooling4 · ~42,763 mi
Engine2 · ~40,115 mi
Steering2 · ~37,000 mi
Structure2 · ~38,000 mi
Fuel/propulsion System1 · ~136,000 mi
Fuel System, Gasoline1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes, Hydraulic1127%39,620——
Service Brakes1024%99,500——
Fuel System, Diesel512%70,800——
Electrical System410%71,000——
Engine and Engine Cooling410%42,763——
Engine25%40,115——
Steering25%37,000——
Structure25%38,000——
Fuel/propulsion System12%136,000——
Fuel System, Gasoline12%———
Power Train12%58,583——
Suspension12%58,583——
Unknown or Other12%———
Visibility12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2008, with 9 complaints
2005: 1200512006: 1200612007: 1200712008: 9200892009: 5200952010: 1201012011: 6201162012: 6201262013: 3201332015: 4201542016: 3201632017: 120171

n = 41 complaints · Source: NHTSA

2004 Chevrolet Silverado 3500 recalls (0)

No safety recalls are on file for the 2004 Chevrolet Silverado 3500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

All factory hard brake lines have failed due to corrosion. I've replaced the intermediate line between the master cylinder and distribution block with stainless steel 1.5 yrs ago. I just replaced the rear brake lines along the axel. Now the front brake lines have failed. In all cases the lines…

Service Brakes · received Sep 16, 2017 · NHTSA complaint 11023798

Brake line failure due to rusted & corroded brake lines resulting in costly repairs. Luckily my 2004 chevy silverado 3500 was stationary when brake line ruptured and i was not towing a trailer or loaded with cargo at the time of failure. The abs pump also failed prior to line failure. My father in…

Service Brakes · received Nov 22, 2016 · NHTSA complaint 10927504

2 problems: 1- while driving with no warning the brakes failed. After coasting to a stop i noticed a brake line had ruptured at the frame rail under driver area. I was able to crimp brake line with a pair of vice grip pliers and move truck to a safe location for repair. I believe the brake lines…

Service Brakes · received Mar 14, 2016 · NHTSA complaint 10849665

Tl* the contact owns a 2004 chevrolet silverado 3500. The contact stated that the rocker panels located under the doors on both the driver and passenger side of the vehicle were rusted and corroded. The vehicle was taken to the dealer who did not repair the vehicle. The contact indicated that the…

Structure · received Feb 23, 2016 · NHTSA complaint 10837777

Front brake lines failed causing fluid loss and complete loss of brakes. Happened at slow speed, but still was unable to stop before hitting a fixed object

Service Brakes · received May 9, 2015 · NHTSA complaint 10715462

Other Chevrolet Silverado 3500 years

← 2003 Silverado 3500 · 2005 Silverado 3500 →

See all Chevrolet Silverado 3500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Chevrolet Silverado 3500?

Owners most often report service brakes, hydraulic, service brakes, fuel system, diesel problems. The top one, service brakes, hydraulic, accounts for 11 complaints.

Was there a recall on the 2004 Chevrolet Silverado 3500?

No safety recalls are on file for this model year.

Was the 2004 Chevrolet Silverado 3500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 3500 model years, the 2004 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.