2024 Chevrolet Silverado 3500 Problems, Complaints & Recalls
- Compared with other Silverado 3500 years
- More complaints than other years 7th of 31 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 51 complaints with NHTSA about the 2024 Chevrolet Silverado 3500. That ranks 7th out of 31 Silverado 3500 model years for complaints. The most reported problem area is electrical system (19 complaints, 37%), typically at around 500 miles. Complaints mention 2 crashes, 1 injury. There are 3 safety recalls covering this model year.
- 51owner complaints
- 3safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Chevrolet Silverado 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 19 | 37% | 500 | — | — |
| Power Train | 15 | 29% | — | — | — |
| Service Brakes | 12 | 24% | — | — | — |
| Unknown or Other | 6 | 12% | — | — | — |
| Engine | 3 | 6% | — | — | — |
| Fuel/propulsion System | 3 | 6% | — | — | — |
| Structure | 3 | 6% | 13,000 | — | — |
| Exterior Lighting | 2 | 4% | — | — | — |
| Lane Departure | 2 | 4% | — | — | — |
| Steering | 2 | 4% | — | — | — |
| Suspension | 2 | 4% | — | — | — |
| Tires | 2 | 4% | — | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Fuel System, Diesel | 1 | 2% | 19,000 | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Chevrolet Silverado 3500 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering
Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While towing a 24-foot Spartan enclosed racing trailer carrying a Bandolero race car and related equipment on [XXX], I began to feel a slight vibration from the vehicle or trailer. At first, I believed the vibration may have been caused by the road surface, but it steadily intensified. I slowed the…
LT235/80R17 I had the inside dual tire separate and blow out causing damage to my vehicle I was pulling a trailer on interstate and took a bit to find a place to safely get off highway I contacted kenda per my tire shop instructions they wanted me to send them the tire which I sent what was left of…
The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered…
The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera…
moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.
Other Chevrolet Silverado 3500 years
← 2023 Silverado 3500 · 2025 Silverado 3500 →
See all Chevrolet Silverado 3500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2024 Chevrolet Silverado 3500?
Owners most often report electrical system, power train, service brakes problems. The top one, electrical system, accounts for 19 complaints.
Was there a recall on the 2024 Chevrolet Silverado 3500?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Chevrolet Silverado 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 3500 model years, the 2024 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.