1997 Dodge RAM 3500 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 25, 2019 · 125 owner complaints analyzed

Compared with other RAM 3500 years
About as many complaints as other years 11th of 18 for complaints
NHTSA crash rating
Not rated

Owners have filed 125 complaints with NHTSA about the 1997 Dodge RAM 3500. That ranks 11th out of 18 RAM 3500 model years for complaints. The most reported problem area is power train (26 complaints, 21%), typically at around 42,500 miles. Complaints mention 4 crashes, 12 fires, 9 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Dodge RAM 3500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train26 · ~42,500 mi
Exterior Lighting25 · ~100,000 mi
Service Brakes, Hydraulic17 · ~139,275 mi
Steering10 · ~198,000 mi
Fuel System, Gasoline9 · ~124,500 mi
Suspension8 · ~97,305 mi
Electrical System6 · ~129,000 mi
Engine and Engine Cooling6 · ~103,000 mi
Vehicle Speed Control6
Structure5 · ~99,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train2621%42,500——
Exterior Lighting2520%100,000——
Service Brakes, Hydraulic1714%139,275——
Steering108%198,000——
Fuel System, Gasoline97%124,500——
Suspension86%97,305——
Electrical System65%129,000——
Engine and Engine Cooling65%103,000——
Vehicle Speed Control65%———
Structure54%99,000——
Air Bags43%198,000——
Tires43%———
Unknown or Other43%200,000——
Fuel System, Diesel32%152,500——
Fuel System, Other22%29,455——
Trailer Hitches22%———
Child Seat11%———
Fuel/propulsion System11%175,000——
Parking Brake11%———
Seat Belts11%———
Visibility11%36,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 1999, with 15 complaints
1997: 1019971998: 91999: 151999152000: 112001: 1020012002: 112003: 1220032004: 72005: 520052006: 62007: 620072008: 22009: 220092010: 52011: 420112012: 12013: 120132014: 22015: 220152016: 22018: 120182019: 1

n = 125 complaints · Source: NHTSA

1997 Dodge RAM 3500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:headlights:switchFeb 5, 1999 · NHTSA campaign 99V024000 · 79,366 vehicles

Problem: Vehicle description: model 3500 light duty trucks only. Operation of the headlamps over an extended period of time can result in headlamp switch failure, causing the headlamps or park lamps to go out.

Risk: If the lights fail, a visibility problem could occur, increasing the risk of a vehicle crash.

Fix: Dealers will replace the headlamp switch including a relay in the park lamp wiring circuit.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Seat back failure (DP03006) — opened Sep 23, 2003, closed Apr 8, 2004.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, [redacted]) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE…

Exterior Lighting · received Mar 25, 2019 · NHTSA complaint 11191481

There is no relay to headlight switch causing pigtail to melt multiple times. Could cause fire while driving.... Pigtail melts and headlights shut off during drive.

Exterior Lighting · received Jan 30, 2018 · NHTSA complaint 11065790

I purchased this vehicle used approx in 2007 but have not receive any notice on recalls. There was something one time i took into fear let about window i think. Recently i was talking with previous owner and found out they were still getting info on truck occasional but threw away as they'd sold…

Unknown or Other · received Dec 21, 2016 · NHTSA complaint 10936778

A passenger sat an item on the dash, the dash shattered and piece flew in my eye while driving, i almost wrecked the truck on busy interstate 75. Item wasn't very heavy and should not have broken the dash, it's like the whole dash rotted at once & came apart, very dangerous.

Unknown or Other · received Nov 16, 2016 · NHTSA complaint 10926336

While driving in heavy rain, water entered and nearly filled the headlamp enclosure causing the halogen lamp to burst.

Exterior Lighting · received Sep 24, 2015 · NHTSA complaint 10776400

Other Dodge RAM 3500 years

← 1996 RAM 3500 · 1998 RAM 3500 →

See all Dodge RAM 3500 problems by year, every Dodge model, or the Dodge VIN decoder.

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Frequently asked questions

What are the most common problems with the 1997 Dodge RAM 3500?

Owners most often report power train, exterior lighting, service brakes, hydraulic problems. The top one, power train, accounts for 26 complaints.

Was there a recall on the 1997 Dodge RAM 3500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1997 Dodge RAM 3500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RAM 3500 model years, the 1997 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.