2002 Dodge Sprinter 2500 Problems, Complaints & Recalls

Problem: Mercedes-benz usa (mbusa) is recalling certain model year 2002- 2003 sprinter 2500 and 3500 vans sold as dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.

Risk: Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the fire wall. Fuel leakage, in the presence of an ignition source, could result in a fire.

Fix: Dealers will inspect and replace the intake manifold free of charge. Chrysler, llc will notify owners of dodge sprinters and mbusa will notify owners freightliner sprinters. This recall is an expansion of a previous recall (please see recall campaign 09v-418). The safety recall began on october 11, 2011. Owners may contact chrysler at 1-800-853-1403 or sprinter at 1-843-695-5031.

Problem: Sprinter is recalling certain model year 2002 through 2003 vans sold as dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.

Risk: Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the front wall.

Fix: Dealers will inspect and replace the intake manifold free of charge. Chrysler, llc is handling the owner notification and remedy for this campaign. The recall began on june 4, 2010. Owners may contact chrysler at 1-800-853-1403 or sprinter at 843-695-5031.

Problem: Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.

Risk: The operator may lose steering ability of the vehicle increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before february 16, 2009. Owners may contact sprinter at 843-695-5057.

Problem: On certain trucks equipped with rear air conditioning system, the interior lamp is equipped with an 18w lamp and a scattering lens. In extremely hot and humid conditions, the combination of heat and humidity, and the heat from the lamp due to extreme long term operation, can distort the scattering lens.

Risk: The switching contacts of the lamp may cause a short circuit of the rear lamp increasing the risk of a fire.

Fix: Dealers will replace the rear interior lamps free of charge with a modified version which is not subject to the impacts of heat and humidity. The recall began on december 17, 2007. Owners may contact daimlerchrysler manufacturing international at 1-843-695-5041.