1996 Ford Crown Victoria Suspension Problems

Source: NHTSA · Updated Aug 2, 2017 · 51 complaints analyzed

Owners have filed 51 complaints with NHTSA about suspension problems on the 1996 Ford Crown Victoria, 18% of all complaints for this model year. Half of the reports with a mileage happened before 130,500 miles. The words owners use most often: “ball joint” (43% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Ball joint: mentioned in 22 of 51 complaints (43%)
  • Control arm: mentioned in 16 of 51 complaints (31%)

At what mileage do suspension problems happen?

Based on 6 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles0 · 0%
25k–50k miles0 · 0%
50k–75k miles1 · 17%
75k–100k miles1 · 17%
100k–150k miles2 · 33%
150k+ miles2 · 33%

How serious are the reports?

None of the 51 complaints report a crash, fire or injury.

Ford Crown Victoria suspension complaints by model year

Peak: 1996, with 51 complaints
1995: 351995351996: 51511997: 451997451998: 18181999: 181999182000: 992001: 4200142002: 332003: 272003272004: 442005: 5200552006: 442007: 5200752008: 662009: 4200942010: 112011: 420114

n = 243 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2011 Crown Victoria417%22,600
2010 Crown Victoria18%167,347
2009 Crown Victoria49%107,462
2008 Crown Victoria612%62,236
2007 Crown Victoria510%124,171
2006 Crown Victoria48%117,855
2005 Crown Victoria53%88,208
2004 Crown Victoria43%64,700
2003 Crown Victoria2711%82,722
2002 Crown Victoria35%84,500
2001 Crown Victoria48%53,530
2000 Crown Victoria911%130,507
1999 Crown Victoria1813%70,000
1998 Crown Victoria1815%93,000
1997 Crown Victoria4516%86,000
1996 Crown Victoria5118%130,500
1995 Crown Victoria3514%94,000

When owners reported it

Peak: 1998, with 26 complaints
1996: 4199641997: 2199721998: 261998261999: 6199962000: 4200042002: 1200212003: 1200312004: 2200422005: 2200522006: 1200612011: 1201112017: 120171

n = 51 complaints · Source: NHTSA

Related recalls (1)

Suspension:front:control arm:lower ball jointDec 16, 1998 · NHTSA campaign 98V322000 · 175,000 vehicles

Problem: Vehicle description: certain 1996-1999 ford crown victoria police, fleet, natural gas, and 1996-1999 lincoln town car limousine vehicles that were produced with a lower control arm ball joint containing a one piece bearing; and 1990-1996 ford crown victoria police, fleet, and ngv vehicles and 1990-1996 lincoln town car limousine vehicles that have been serviced with either a ball joint containing the one-piece bearing or a front lower control arm containing a ball joint with a one-piece bearing. The one-piece bearing within the lower control arm ball joint can weaken slowly during use and eventually crack. This could result in separation of the ball and cap of the joint, allowing the control arm to drop to the ground.

Risk: If this occurs while the vehicle is moving, reduced steering control could occur, increasing the risk of a crash.

Fix: Dealers will replace the lower control arm ball joints (2).

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 1996 ford crown victoria. The contact stated that while making a left turn off a driveway onto a lot, there was a loud metal braking noise coming from the front driver side of the vehicle. The contact stated that the front driver side collapsed to the ground. The contact…

Received Aug 2, 2017 · NHTSA complaint 11012424

Tl*the contact owns a 1996 ford crown victoria. The contact stated while driving at a low speed the front drivers side lower control arm broke. The contact did not talk to the manufacturer regarding the lower control arm. The contact stated the vehicle was unsafe to drive. The failure mileage was…

Received Jun 17, 2011 · NHTSA complaint 10407258

Dt*: the contact stated the lower control arm ball joint fractured while driving 20 mph on a dry highway. There was a nhtsa recall, # 98v322000, regarding the suspension: front: control arm: lower ball joint. The vehicle was not included in the recall due to the vin.

Received Aug 21, 2006 · NHTSA complaint 10166099
Ford Crown Victoria
2003-2007 Ford Crown Victoria photographed in College Park, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all 1996 Ford Crown Victorias have suspension problems?

No. NHTSA has 51 owner complaints about suspension for the 1996 Ford Crown Victoria (18% of the 276 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 1996 Ford Crown Victoria suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do suspension problems start?

The median reported mileage is 130,500 miles: half of the reports with a mileage came before that.

What do owners say about suspension problems on the 1996 Ford Crown Victoria?

The most frequent phrase is “ball joint”, in 22 of 51 complaints, followed by “control arm” (16).

Other 1996 Ford Crown Victoria problems

See all 1996 Ford Crown Victoria problems or suspension problems across all Crown Victoria years.