2004 Ford Crown Victoria Exterior Lighting Problems

Source: NHTSA · Updated Sep 12, 2022 · 81 complaints analyzed

Owners have filed 81 complaints with NHTSA about exterior lighting problems on the 2004 Ford Crown Victoria, 59% of all complaints for this model year. Half of the reports with a mileage happened before 92,000 miles. The words owners use most often: “control module” (28% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Control module: mentioned in 23 of 81 complaints (28%)
  • Headlights failed: mentioned in 14 of 81 complaints (17%)
  • Diagnostic testing: mentioned in 5 of 81 complaints (6%)

At what mileage do exterior lighting problems happen?

Based on 72 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles2 · 3%
25k–50k miles7 · 10%
50k–75k miles15 · 21%
75k–100k miles16 · 22%
100k–150k miles19 · 26%
150k+ miles13 · 18%

How serious are the reports?

Of 81 complaints, 1 a fire.

Ford Crown Victoria exterior lighting complaints by model year

Peak: 2005, with 99 complaints
1995: 9199591996: 331997: 9199791998: 12121999: 101999102000: 11112001: 2200122002: 332003: 962003962004: 81812005: 992005992006: 222007: 1200712008: 112010: 1201012011: 11

n = 341 complaints · Source: NHTSA

Model yearExterior Lighting complaintsShare of that yearMedian miles
2011 Crown Victoria14%111,566
2010 Crown Victoria18%50,000
2008 Crown Victoria12%121,924
2007 Crown Victoria12%116,000
2006 Crown Victoria24%86,754
2005 Crown Victoria9951%80,000
2004 Crown Victoria8159%92,000
2003 Crown Victoria9639%116,000
2002 Crown Victoria35%117,500
2001 Crown Victoria24%—
2000 Crown Victoria1113%170,000
1999 Crown Victoria107%95,348
1998 Crown Victoria1210%24,380
1997 Crown Victoria93%100,000
1996 Crown Victoria31%65,000
1995 Crown Victoria94%73,500

When owners reported it

Peak: 2011, with 13 complaints
2006: 1200612009: 7200972010: 102010102011: 132011132012: 112012112013: 9201392014: 7201472015: 4201542016: 5201652017: 4201742018: 3201832019: 2201922020: 4202042022: 120221

n = 81 complaints · Source: NHTSA

Related recalls (1)

Exterior lighting:headlightsDec 22, 2015 · NHTSA campaign 15V861000 · 296,004 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall

Received Sep 12, 2022 · NHTSA complaint 11483992

The nead lights shut off while driving at night at 65 miles a hour stoped on the side of the hiway shut off the car played with the headlight switch the lights came back on but now they will not shut off so the battery must be diconected when not in use working on finding a repair shop t fix it

Received Dec 2, 2020 · NHTSA complaint 11377413

2004 ford crown vic headlights stopped working. I ordered and replaced the headlight switch and my headlights still don't work. I can't drive at night anymore. I have contacted ford dealership about a recall and have not received a call back.

Received Oct 29, 2020 · NHTSA complaint 11372311
Ford Crown Victoria
2003-2007 Ford Crown Victoria photographed in College Park, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Ford Crown Victorias have exterior lighting problems?

No. NHTSA has 81 owner complaints about exterior lighting for the 2004 Ford Crown Victoria (59% of the 138 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Ford Crown Victoria exterior lighting?

Yes: 1 safety recall list exterior lighting. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do exterior lighting problems start?

The median reported mileage is 92,000 miles: half of the reports with a mileage came before that.

What do owners say about exterior lighting problems on the 2004 Ford Crown Victoria?

The most frequent phrase is “control module”, in 23 of 81 complaints, followed by “headlights failed” (14).

See all 2004 Ford Crown Victoria problems or exterior lighting problems across all Crown Victoria years.